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Surprise Ford - Service Center
Surprise, AZ
258 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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258 Reviews of Surprise Ford - Service Center
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July 26, 2024
The dealership completed the work as I would have expected, in a somewhat timely manner. expected, in a somewhat timely manner. More
by TRAVIS.RUTT
Verified CustomerEmployees Worked With
July 25, 2024
Our Ford focus dual clutch transmission crapped out with only a little over 100,000 miles on it. This Ford dealership replaced the whole transmission and gave us a discount. This dealership Service departme only a little over 100,000 miles on it. This Ford dealership replaced the whole transmission and gave us a discount. This dealership Service department got the car back to us in about a week. Their communication was great and I would go back to them. More
by jsuida
July 25, 2024
Great place to buy a car Service for my bronco recall Free oil. Change.well organized Great place recall Free oil. Change.well organized Great place More
by LARRYALWILSON09
Employees Worked With
July 25, 2024
Our service tech Zach helped to. push thru our service in spite of being very busy. Our appointment was not entered but he got us in and fi wished a day early push thru our service in spite of being very busy. Our appointment was not entered but he got us in and fi wished a day early More
by CDDGOLDEN
Employees Worked With
Zach
July 25, 2024
The Hyundai dealer I bought my Ford with was less than helpful. I’m very grateful for Surprise Ford and how they helped take care of everything I needed!! I’m 40 minutes away and tempted to continue makin helpful. I’m very grateful for Surprise Ford and how they helped take care of everything I needed!! I’m 40 minutes away and tempted to continue making the drive to Surprise Ford when needed. Thank you!! More
by Kirsten
Employees Worked With
Julian and Zach
July 25, 2024
Surprise FORD, my go to for purchasing a vehicle, my choice for service appointments and my go to guy for service advisor Evan Welles. My warranty on 2017 FORD Escape Titanium with MPP yesterday with Sa choice for service appointments and my go to guy for service advisor Evan Welles. My warranty on 2017 FORD Escape Titanium with MPP yesterday with Sam is now so far no need to worry, that Surprise FORD has my back in car care. Look no further, Go to Surprise FORD for dealership Quality. Charles Mitchell Sun City West.👍 More
by STEAMFITTER469
Employees Worked With
Evan Welles
July 24, 2024
I purchased a new car at Surprise Ford and it’s been at the service department more than with me. Joe Hough at the service department is fantastic. Very professional and helpful. the service department more than with me. Joe Hough at the service department is fantastic. Very professional and helpful. More
by mmoya
Employees Worked With
Adam Archambo
July 24, 2024
Excellent first contact by coordinator. Service took way longer than it should have been. Almost 2 hours for an oil change on a scheduled appointment is ridiculous. Have done this 3 times n Service took way longer than it should have been. Almost 2 hours for an oil change on a scheduled appointment is ridiculous. Have done this 3 times now, not a single event, it is the standard. More
by TONY.DUNN.LV
Employees Worked With
Maintenance coordinator
