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Surprise Ford - Service Center

Surprise, AZ

4.4
267 Reviews

267 Reviews of Surprise Ford - Service Center

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July 31, 2024

AMAZING. But why do I have to have a min of 15 words that’s crazy. More

by BWS1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus
July 31, 2024

They are always friendly and always do a great job! I would recommend them to anyone who owns a Ford. More

by JADEBEARDSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Pile
July 31, 2024

I have been taking my vehicles to Surprise Ford for the past few years. Joe Hough has been a superb service advisor. He exhibits his level of knowledge every time I speak with him. I trust him to get my ve More

by JOHNB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hough
July 31, 2024

My service representative was great and the vehicle service was very quick! The whole process was smooth from online appointment to final pickup of the vehicle from the service department. More

by Garykris10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Surprise ford is an awesome place! Staff is great! Nice vehicles! Service staff is great! More

by BOONTILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

I had to take my F150 Raptor in for a programming issue. Zack assisted me with getting my truck turned in and answered all my questions. Zack was very helpful when I had to pick up my truck and answering More

by stucksteve81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
July 31, 2024

Phenomenal service each and every time. I've been coming here for a very long time and it's my preferred location. More

by KENOHPENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kemp
July 31, 2024

Service writer was very pleasant and promised a completion date which was accurate and then we received our vehicle back in a timely manner. More

by GPR1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hough
July 31, 2024

Evan was great to work with. He kept me informed on everything that was going on, and when my truck would be ready to pickup. More

by MILLRX6861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

It’s accommodating to my schedule. The multi point inspection was thorough and expected. Didn’t expect the $800 invoice, according to 30k inspection results… More

by saveriobarbera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
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