Surprise Ford - Service Center

Here's a draft to compliment the Ford dealership and their director, Nick: --- "I would like to take a moment to express my gratitude and appreciation for the exceptional service I received at y their director, Nick: --- "I would like to take a moment to express my gratitude and appreciation for the exceptional service I received at your Ford dealership. From start to finish, my experience was nothing short of excellent, and much of that credit goes to the leadership and dedication demonstrated by Nick, the director. Nick's commitment to customer satisfaction is clearly reflected in the entire team. The atmosphere at the dealership was welcoming, professional, and efficient, and every member of staff I interacted with went above and beyond to make sure my needs were met. Nick himself took the time to ensure everything was running smoothly, and his leadership undoubtedly sets the standard for the high level of service I received. It's rare to find a dealership that not only delivers quality products but also prioritizes customer care to this degree. Thanks to Nick and his team, what could have been a stressful process became seamless and enjoyable. I highly recommend this dealership and am confident that any customer will receive the same excellent. More

Left a multiple messages to the Service Manager. Never bothered to call me back. I don't think I'll do business with Surprise Ford again. Never bothered to call me back. I don't think I'll do business with Surprise Ford again. More

Truck repair took too long. Received the truck back with grease stains inside and outside. Received the truck back with grease stains inside and outside. More

Great customer service at Surprise Ford. Was able to set up an appointment same day. Was able to set up an appointment same day. More

Amazing customer service and talented, knowledgeable Service Writers. Joe has been my go-to Service Representative since purchasing a new truck from Surprise Ford. I am, and have always been, a happy Service Writers. Joe has been my go-to Service Representative since purchasing a new truck from Surprise Ford. I am, and have always been, a happy customer. More

Great, friendly, informative ,helpful and I like the way I was treated in a good location, have lots of choices. I was treated in a good location, have lots of choices. More

Provided with service at my appointment time and finished when they said it would done. You can't get better than that. when they said it would done. You can't get better than that. More

Was Very friendly and great service had my car done in less time then expected less time then expected More

They are conscious, dependable, timely, friendly and helpful. They are quick to respond to service and sales needs. helpful. They are quick to respond to service and sales needs. More