Surprise Ford - Service Center

I walked in there and wasn’t sure which service adviser I should use. I waited while Evan was on the phone as he seemed best fit to help me. I was right and he was amazing. I would refer him to anyone that n should use. I waited while Evan was on the phone as he seemed best fit to help me. I was right and he was amazing. I would refer him to anyone that needs service done and highly recommend you to use him. His high class and respect for his customers is top tier comparing to other dealerships around the state. More

High level of quality service and friendly and professional staff…thank you and keep up the good work professional staff…thank you and keep up the good work More

Great service. Joe and Jesus are especially courteous and helpful. I do wish Surprise Ford hadn’t discontinued their courtesy car. Joe and Jesus are especially courteous and helpful. I do wish Surprise Ford hadn’t discontinued their courtesy car. More

Evan was extremely helpful and knowledgeable. He went above and beyond and made the whole experience easier than expected. Everyone I came in contact in Service was beyond helpful but Evan made He went above and beyond and made the whole experience easier than expected. Everyone I came in contact in Service was beyond helpful but Evan made it smooth. More

Service of my vehicle was done quicker than expected. Evan the service representative is always a pleasure to deal with. Evan the service representative is always a pleasure to deal with. More

Service has been pretty good. Waiting for tools from Ford for a recall back in November. Kind of scary, hope nothing happens in tbe meantime. Waiting for tools from Ford for a recall back in November. Kind of scary, hope nothing happens in tbe meantime. More

Once we got in everything was good. The problem was finding the service man. We took 2 cars so that we did not wait, but finding the provider after I parked was hard and to unpack was The problem was finding the service man. We took 2 cars so that we did not wait, but finding the provider after I parked was hard and to unpack was hard too. More

Great experience in your service department. Evan was very attentive after I explained what I was there for. He got the paperwork done quickly. He also kept me informed of the service progress l Evan was very attentive after I explained what I was there for. He got the paperwork done quickly. He also kept me informed of the service progress letting me know multiple times of when it will be done. Great work! More

Service for my F-250 was very good. My truck was in and out in a very reasonable amount of time. The service representative was great from start to finish! My truck was in and out in a very reasonable amount of time. The service representative was great from start to finish! More

It took to long for your inspector to check out to see what is wrong with your vehicle. what is wrong with your vehicle. More