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Surprise Ford - Service Center

Surprise, AZ

4.4
257 Reviews

257 Reviews of Surprise Ford - Service Center

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August 13, 2024

They were able to complete all recalls rotate my tires and change the oil in the same vist More

by EMLYNNER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan welle
August 13, 2024

Was a little annoyed at the 3 day troubleshooting period, but once diagnosis was made, our car (AC condenser) was done sooner than expected! Zack was amazing! More

by RICK.REULECKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
August 13, 2024

Always friendly and they take care of my vehicle expertly. I have come to surprise ford for 5 years and have never been disappointed. More

by RAMIREZJ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Can't properly articulate our displeasure in here, but would be open to a phone conversation. More

by BRIANSUE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
August 11, 2024

All goog very nice people and keeping it going seems up to date with are cars More

by RANDYJOE.CHIANTARTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Joe Hough in service is the best. He always makes sure that we are taken care of when we bring our car to him for service More

by RMBALLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hough
August 10, 2024

Service did a good job and done on time service writer Zach did a good job of keeping me posted More

by ybcolld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
August 10, 2024

Got me in and out without any complications or pushing extra services. Evan was a professional. Customers dream. More

by BRANTMBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Welle
August 10, 2024

Easy to make appointment and drop off, and kept us apprised of progress and had car work completed ahead of schedule. More

by SHELLY.DONHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hough
August 10, 2024

I specifically asked for a AMSOIL Oil change for my 2024 E 450. Service Writer said OKAY. When I picked it up a asked if AMSOIL was used, the service writer said no, I'd have to order it. I would have done More

by OWNEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
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