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Surprise Ford - Service Center

Surprise, AZ

4.4
267 Reviews

267 Reviews of Surprise Ford - Service Center

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August 14, 2024

Why do I need to give a 15 word minimum review to this service center? More

by MRPRICE99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Joe was great and very friendly and the service staff was really great and friendly More

by llyon06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Was a little annoyed at the 3 day troubleshooting period, but once diagnosis was made, our car (AC condenser) was done sooner than expected! Zack was amazing! More

by RICK.REULECKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
August 13, 2024

They were able to complete all recalls rotate my tires and change the oil in the same vist More

by EMLYNNER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan welle
August 13, 2024

It took 5 days to put our Explory onto a lift to check for a leak. Yes incredible as it sounds it took 5 days. Totally unacceptable. More

by DKBROWN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Frame
August 13, 2024

Always friendly and they take care of my vehicle expertly. I have come to surprise ford for 5 years and have never been disappointed. More

by RAMIREZJ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Great service And friendly staff Timely and and and and and and and and and More

by ekloucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
August 12, 2024

Can't properly articulate our displeasure in here, but would be open to a phone conversation. More

by BRIANSUE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
August 11, 2024

All goog very nice people and keeping it going seems up to date with are cars More

by RANDYJOE.CHIANTARTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

I specifically asked for a AMSOIL Oil change for my 2024 E 450. Service Writer said OKAY. When I picked it up a asked if AMSOIL was used, the service writer said no, I'd have to order it. I would have done More

by OWNEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
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