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Surprise Ford - Service Center

Surprise, AZ

4.4
258 Reviews

258 Reviews of Surprise Ford - Service Center

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August 22, 2024

They are great to work with. I will always take my car there and will always work with Dave Greathouse More

by WXCASTERPHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Michael was great to deal with and communicated well. Appreciate his teams support tracking down the tire I needed. More

by rwall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

It was a difficult experience and there was no one who I could turn to for help. I called the service manager who never responded to me. I asked several times for my records, sorry, receipt, no one respon More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pezh Kayedan
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Well 30 minutes went by before my car was driven in for service. I had coupon for 49$ to also check cabin and air filter. No mention if this was done or condition of them.Plus 68$ charged. More

by jcostello99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
August 17, 2024

In and out quick, and very professional service. Been coming here since 2011. Always been pleased. More

by DSCHLEMMER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service
August 17, 2024

Great experience with Adam he had all the knowledge on the broncos to help me get the best fit for me. More

by HAWMANFARMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, Josh
August 17, 2024

Beautiful facility, courteous service personnel, fixed the issue with my vehicle, even washed the car before returning it to us. More

by CJPETERSON49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Always helpful and ready to assist. A welcome attitude and environment. Always appreciate thorough and clean work. More

by jljohnson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Service and updates along the way were great. Service provider was wonderful to work with More

by Kevin.cashatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
August 16, 2024

Easy to schedule an appointment. Prompt and efficient. Staff is easy to work with and very friendly. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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