Surprise Ford - Service Center
Surprise, AZ
267 Reviews of Surprise Ford - Service Center
Well 30 minutes went by before my car was driven in for service. I had coupon for 49$ to also check cabin and air filter. No mention if this was done or condition of them.Plus 68$ charged. service. I had coupon for 49$ to also check cabin and air filter. No mention if this was done or condition of them.Plus 68$ charged. More
Beautiful facility, courteous service personnel, fixed the issue with my vehicle, even washed the car before returning it to us. the issue with my vehicle, even washed the car before returning it to us. More
It was a difficult experience and there was no one who I could turn to for help. I called the service manager who never responded to me. I asked several times for my records, sorry, receipt, no one respon could turn to for help. I called the service manager who never responded to me. I asked several times for my records, sorry, receipt, no one responded. I question if I should continue there. More
Great experience with Adam he had all the knowledge on the broncos to help me get the best fit for me. the broncos to help me get the best fit for me. More
Came in for an oil change. Asked service advisor about an email I received regarding the screen in my car going black. I’ve already had this fixed once and it still does it. Ad Asked service advisor about an email I received regarding the screen in my car going black. I’ve already had this fixed once and it still does it. Advisor had no clue what I was talking about and said they can’t do anything today. Got the car back from the oil chage/ tire rotation. Car was not washed despite it being noted as washed on my paperwork. Tire pressure was low and the light was on. Obviously not a lot of attention to detail here More
This dealership only cares about the dollars spent vs care of car and customer needs care of car and customer needs More
My experience was quick and easy. Joe was my service advisor. Nice staff and nice salesmen. Joe was my service advisor. Nice staff and nice salesmen. More