Surprise Ford - Service Center

Great service rep (Joe). Vehicle was done as promised with quality work. The service department has always treated me well. Vehicle was done as promised with quality work. The service department has always treated me well. More

I was very happy with the service and the timeframe that it took to do the work, about 4 hours. it took to do the work, about 4 hours. More

Friendly, courteous, customers come first. No sales pressure. Easy going and enjoyable to work with No sales pressure. Easy going and enjoyable to work with More

They are great to work with. I will always take my car there and will always work with Dave Greathouse I will always take my car there and will always work with Dave Greathouse More

Michael was great to deal with and communicated well. Appreciate his teams support tracking down the tire I needed. Appreciate his teams support tracking down the tire I needed. More

The service was fast, the wating room was clean and had great wifi (I worked uninterrupted), and the service representative was friendly and efficient. great wifi (I worked uninterrupted), and the service representative was friendly and efficient. More

I took my vehicle into another automotive company in Surprise for oil change. I was told I needed thousands of dollars of work done on my 2018 Escape with low mikeage, when in fact, I did not. This time Surprise for oil change. I was told I needed thousands of dollars of work done on my 2018 Escape with low mikeage, when in fact, I did not. This time, I took my car to Surprise Ford. Dave Greathouse made my experience easy and painless. He was honest and there needs to be more like him. More

Professional care received. Clean waiting area , prompt service. I liked the follow up care report printed out and not emailed. I will continue to use this dealership for the ca Clean waiting area , prompt service. I liked the follow up care report printed out and not emailed. I will continue to use this dealership for the care of my car. Thank you More

The service members I worked with were professional, polite, and extremely friendly. I have no criticism or additional feedback to offer. They did great! polite, and extremely friendly. I have no criticism or additional feedback to offer. They did great! More

Nick was great to work with. Happy with the service I received. The dealership was also aesthetically pleasing as I waited. Happy with the service I received. The dealership was also aesthetically pleasing as I waited. More