Surprise Ford - Service Center

Some of the people I dealt with were great. And some were not helpful at all. They got the job done but it wasn’t always done very well. I was disappointed. And some were not helpful at all. They got the job done but it wasn’t always done very well. I was disappointed. More

Fast service! Made an appointment for an oil change in our Class B van. In and out in half an hour. Made an appointment for an oil change in our Class B van. In and out in half an hour. More

Good time estimates. Honest feedback. Never pushy. Convenient location. Reasonable prices. Clean dealership. Will return. Honest feedback. Never pushy. Convenient location. Reasonable prices. Clean dealership. Will return. More

Dave Greathouse is a great advisor that keeps me informed and gets things done. The service department at Surprise has always been excellent. and gets things done. The service department at Surprise has always been excellent. More

They were upfront with the circumstances and then they kept me informed. Good service. Thank you kept me informed. Good service. Thank you More

Quick and on time turnaround on the service of my Ford Flex - very easy to drop off and pick up Flex - very easy to drop off and pick up More

Very disappointed due to the lack of contact during the 10 days of service The last time we had two vehicles taken care of the young lady was fabulous She was the reason we wanted to return to your deale 10 days of service The last time we had two vehicles taken care of the young lady was fabulous She was the reason we wanted to return to your dealership I left a message for the service manager to call me yesterday morning and still have not heard from her Thank you for allowing me to share my experiencr More

Since coming to Surprise I have shopped and bought and serviced my vehicles here. Great sales people and great service people. Evan Welle helps me out in service. (Battery issue) What a great asset to the serviced my vehicles here. Great sales people and great service people. Evan Welle helps me out in service. (Battery issue) What a great asset to the team put my mind at easy.. thank you! More

Very kind associates and customer service n very clean area and kind people's behind the parts department area and kind people's behind the parts department More

They did get the work done. My only minor concern with service at surprise ford is that even with a morning appointment they tend to keep the vehicle overnight. My only minor concern with service at surprise ford is that even with a morning appointment they tend to keep the vehicle overnight. More