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Surprise Ford

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.3
542 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 542 reviews

July 30, 2024

Awesome service, Zack was great to work with! Friendly, knowledgeable, fast and overall great experience! More

by PMEINECKE7
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Zack
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July 30, 2024

very knowledgeable very helpful. Would be glad to go back again if I need to. More

by O.KOLBERG
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Recommend Dealer
Yes
Employees Worked With
Service tech is the best
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July 30, 2024

Fast efficient and easy to work with. Mr. Lizard was fantastic and was super helpful. More

by MSHEETS5004
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jose Lizard?
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July 30, 2024

Second oil change at this location and let’s just say I’m totally upset the techs spilled oil all on my engine it ran down to the transfer case of my brand new Bronco Wildtrak that I barley drive and it was More

by Siegrid Nicolson
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Recommend Dealer
No
Employees Worked With
Pezh Kayedan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Surprise Ford responded

Thank you for your feedback and for bringing this issue to our attention. We sincerely apologize for the inconvenience and frustration caused by your recent service visit. This is not the experience we aim to provide, and we understand your disappointment. To address this matter promptly, please reach out to our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience. We appreciate your patience and understanding as we work to resolve this issue and ensure your satisfaction.

July 29, 2024

Nick, Sale Mgr, & Laura Gomez, Sales Associate, - both extremely pleasant to work with. Sam & Melisa, finance, as well More

by METRORAILJOE
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2024

The best buying experience that I’ve ever had! Quick, friendly, knowledgeable and professional from Dan in sales to Sam in finance. KUDOS!! More

by KATZBEKOOL
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Recommend Dealer
Yes
Employees Worked With
Dan Doncea
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July 28, 2024

Salesman really helpful really honest on what they are really trying to get you into.couldn’t be any happier than coming to surprise ford. More

by PARRJOSE83
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Recommend Dealer
Yes
Employees Worked With
Israel
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July 27, 2024

Great service and then we can do it for you and your family and friends More

by SKULLDODSON
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Recommend Dealer
Yes
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Service
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July 27, 2024

Great place, great service and great people. I felt well taken care of, highly recommend surprise Ford and I will be returning when i need vehicle service and more. More

by RicknSteff
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Recommend Dealer
Yes
Employees Worked With
Zack in service department
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July 27, 2024

Everyone was very helpful and friendly. We were pleasantly surprised and appreciated the timely help. More

by EPLUSDJ
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department
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