Surprise Ford
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Service was great but I didn’t keep the car. Found what I wanted in the first place Found what I wanted in the first place More
Great service bay I came in with a recall was done within the hour!1 the hour!1 More
Normally pretty fast, and good at communicating what’s going on. Dave is the goat. going on. Dave is the goat. More
They did a great job and made it easy to make the deal. This is my 4th vehicle I purchased and as long as they keep treating me good, I will continue to be a customer!! This is my 4th vehicle I purchased and as long as they keep treating me good, I will continue to be a customer!! More
Service advisors not good. I am still waiting for a call on a part and warranty. It’s been a month now and I have called Evan last week 8/2/2024 and still silence I am still waiting for a call on a part and warranty. It’s been a month now and I have called Evan last week 8/2/2024 and still silence More
Incredibly quick and had great communication. I would recommend to everybody doesn’t matter what brand. I would recommend to everybody doesn’t matter what brand. More
Overall pleased with service provided by Ford given some big issues with our vehicle. Evan was informative regarding a major warranty repair and accommodating due to some unexpected delays. Even with some c big issues with our vehicle. Evan was informative regarding a major warranty repair and accommodating due to some unexpected delays. Even with some concerns related to the recent service, they are willing to address and resolve so we can be back to driving safely and smoothly out on the road. More