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Surprise Ford

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.3
543 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 543 reviews

August 16, 2024

Deplorable customer service, lack of clear communication. Vehicle in service for a month, incomplete work. More

by chemart4designs
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Workmanship
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Service Communication
Recommend Dealer
No
Employees Worked With
Pezh Kayedan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

Always helpful and ready to assist. A welcome attitude and environment. Always appreciate thorough and clean work. More

by jljohnson6
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

I always trust Surprise Ford for my major services. Surprise Ford will price match tires and ensure the warranty is valid. Excellent customer communication. More

by SFERGUSON002
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

Very prompt meeting upon my arrival and very professional at all times. All my questions were answered fully More

by SMICHEL024
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Recommend Dealer
Yes
Employees Worked With
Marquez Cabuntals
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August 16, 2024

Great customer service, quick and efficient! Good value and always very accommodating. I was in Dire Straits. I needed a new battery before I left for my road trip. They were able to work me in More

by SUSIWILDMAN55
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

Found this place clean throughout. Helpful employees. Brett was helpful and explained all. Great experience More

by thoughjr
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROB
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August 16, 2024

Service and updates along the way were great. Service provider was wonderful to work with More

by Kevin.cashatt
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Recommend Dealer
Yes
Employees Worked With
Zach
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August 16, 2024

Easy to schedule an appointment. Prompt and efficient. Staff is easy to work with and very friendly. More

by Pam
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Recommend Dealer
Yes
Employees Worked With
David
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August 15, 2024

Joseph was very helpful in determining what was wrong with my vehicle. He has great customer service and I will be returning to this dealership in the future with my vehicle needs. More

by phille17
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hough
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August 15, 2024

Tried to rip me off by saying I needed something when I didn’t. Shotty work More

by lapes
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pezh Kayedan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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