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Surprise Ford
Surprise, AZ
543 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 543 reviews
August 23, 2024
Since coming to Surprise I have shopped and bought and serviced my vehicles here. Great sales people and great service people. Evan Welle helps me out in service. (Battery issue) What a great asset to the serviced my vehicles here. Great sales people and great service people. Evan Welle helps me out in service. (Battery issue) What a great asset to the team put my mind at easy.. thank you! More
by David
Verified CustomerEmployees Worked With
Evan Welle..... 5 Stars
August 23, 2024
Very kind associates and customer service n very clean area and kind people's behind the parts department area and kind people's behind the parts department More
by CARLOSLOPEZ757
Employees Worked With
August 23, 2024
They did get the work done. My only minor concern with service at surprise ford is that even with a morning appointment they tend to keep the vehicle overnight. My only minor concern with service at surprise ford is that even with a morning appointment they tend to keep the vehicle overnight. More
by ALEX
Employees Worked With
Joe Hough
August 23, 2024
Friendly, courteous, customers come first. No sales pressure. Easy going and enjoyable to work with No sales pressure. Easy going and enjoyable to work with More
by ekubli1962
August 22, 2024
They are great to work with. I will always take my car there and will always work with Dave Greathouse I will always take my car there and will always work with Dave Greathouse More
by WXCASTERPHX
Employees Worked With
August 22, 2024
Michael was great to deal with and communicated well. Appreciate his teams support tracking down the tire I needed. Appreciate his teams support tracking down the tire I needed. More
by rwall2
Employees Worked With
August 22, 2024
The service was fast, the wating room was clean and had great wifi (I worked uninterrupted), and the service representative was friendly and efficient. great wifi (I worked uninterrupted), and the service representative was friendly and efficient. More
by rickdecker17
Employees Worked With
August 22, 2024
I took my vehicle into another automotive company in Surprise for oil change. I was told I needed thousands of dollars of work done on my 2018 Escape with low mikeage, when in fact, I did not. This time Surprise for oil change. I was told I needed thousands of dollars of work done on my 2018 Escape with low mikeage, when in fact, I did not. This time, I took my car to Surprise Ford. Dave Greathouse made my experience easy and painless. He was honest and there needs to be more like him. More
by NLKCGRANDMA
Employees Worked With
Dave Greathouse
