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Surprise Ford
Surprise, AZ
543 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 543 reviews
August 24, 2024
Some of the people I dealt with were great. And some were not helpful at all. They got the job done but it wasn’t always done very well. I was disappointed. And some were not helpful at all. They got the job done but it wasn’t always done very well. I was disappointed. More
by ANDJOITIS
Verified CustomerEmployees Worked With
August 24, 2024
Fast service! Made an appointment for an oil change in our Class B van. In and out in half an hour. Made an appointment for an oil change in our Class B van. In and out in half an hour. More
by Jlatch
August 24, 2024
Good time estimates. Honest feedback. Never pushy. Convenient location. Reasonable prices. Clean dealership. Will return. Honest feedback. Never pushy. Convenient location. Reasonable prices. Clean dealership. Will return. More
by CJSTA
August 24, 2024
Dave Greathouse is a great advisor that keeps me informed and gets things done. The service department at Surprise has always been excellent. and gets things done. The service department at Surprise has always been excellent. More
by J.SCOTT.PROD
August 24, 2024
They were upfront with the circumstances and then they kept me informed. Good service. Thank you kept me informed. Good service. Thank you More
by First_of_7Bob
Employees Worked With
August 24, 2024
Quick and on time turnaround on the service of my Ford Flex - very easy to drop off and pick up Flex - very easy to drop off and pick up More
by TSHENNING15009
August 23, 2024
Very disappointed due to the lack of contact during the 10 days of service The last time we had two vehicles taken care of the young lady was fabulous She was the reason we wanted to return to your deale 10 days of service The last time we had two vehicles taken care of the young lady was fabulous She was the reason we wanted to return to your dealership I left a message for the service manager to call me yesterday morning and still have not heard from her Thank you for allowing me to share my experiencr More
by Goldielense
August 23, 2024
Great experience with josh and the service department. Took care of my concerns thank you Took care of my concerns thank you More
by HAWMANFARMILY
August 23, 2024
Willy was a great person to deal with. How ever they spelled my name wrong on the order from Ford,it should have been Stephen not Stephan. Please correct this. Thank You. How ever they spelled my name wrong on the order from Ford,it should have been Stephen not Stephan. Please correct this. Thank You. More
by BEVERLYSATHER
August 23, 2024
Great people. Great support. Very helpful they really work to make everything work for everyone in the best interest of the customer Great support. Very helpful they really work to make everything work for everyone in the best interest of the customer More
by TGRAFF98
Employees Worked With
