Surf City Nissan

One star only because I cannot give you 0 the worst experience I had. I took my car to service, they left the coolant containers empty, they damaged my AC system and when I took it to the repairs agai experience I had. I took my car to service, they left the coolant containers empty, they damaged my AC system and when I took it to the repairs again they forgot some aerosol cans, inside the car engine damaging the AC again, This guy Jeffrey never communicated to say what happened to the service they were going with my car, what parts were missing when they were going to deliver it to me or anything related to it. Even the manager was rude to me talking to me only To ask me for the rental car that they had given me never saying that my car was ready to be picked up and they were so rude so lack of empathy with the clients they did not care that I was there waiting for pick up my car they closed the dealer and left me without my car even when I had already delivered the rental car they had given me. Of course I will never take my car to that dealer for service again as I said it was the worst experience anyone could have had. More

Dont ever come to this dealership they say they could help you and they dont they dont work with repos they dont work with you i literally just came out from that dealer and they lie to you and say they help you and they dont they dont work with repos they dont work with you i literally just came out from that dealer and they lie to you and say they got a approval to you just to get you in dont believe there lying practices trust me raza dont believe this dealers or there workers THEY CANNOT HELP YOU trust me guys im telling you by experience dont do it guys they will lie just to get you in dont waist your time stay woke my friends More

This is for any people, who still trust Surf City Nissan In Huntington Beach and its Service Center. From my experience in July 2022, DON’T TRUST THEM. I took my car in for service and they ruined my In Huntington Beach and its Service Center. From my experience in July 2022, DON’T TRUST THEM. I took my car in for service and they ruined my car. I almost got into a car accident because they botched my car and I had an asthma attack (that almost took my life) that night. None of them took responsibility for botching my car and is currently ignoring me. Therefore, I’m making it my mission to be heard. ========= If I could give negative stars, I would. I DON'T RECOMMEND ANYBODY TO USE SURF CITY NISSAN'S SERVICE CENTER. During hard and trying times, I guess anybody will come after you. Even when you use your vehicle to transport people to medical appointments. I trusted them throughout the years (even though they're not that great and miss little things here and there). But recently, I have lost total trust in them when they gave me my car back with missing screws and screw caps, damaged my oil cap, and cut one of my tubes (and not even trying to fix it and/or reconnect it back)... and... they've tried to have me change my transmission (after they botched my car). They didn't even tell me that they messed up my car, damaged my transmission (either purposely or accidentally. I have a strong feeling that it’s purposely because they keep on pushing me to change my transmission), missed parts, etc. ====== UPDATE ON MY SITUATION…. All of the stress with Surf City Nissan had caused me to have asthma attacks that I didn’t know about until I went to the doctor (my childhood asthma became a slow-to-progressive full blown attack without me knowing). My car is currently not safe to drive. The gas pedal keeps on depressing without any acceleration (all out of the blue). My car was the only vehicle and most reliable/easy mode of transportation to take my mom to her procedures and doctor’s appointments. We’re trying to get my car fixed for next week = her transplant appointment with all the people and teams involved for her transplant. With my current situation and using families’ cars (that are difficult for her to ambulate into/onto). In addition, she’s been having problems with her dialysis graft due to the stress of my car problems; and she’s been holding off taking her to doctor’s appointments to check it out because she’s not comfortable in any other vehicle (but mine). I’ve been using a family’s vehicle and she’s been tired after every trip and in and out of the vehicle. Surf City Nissan has been quiet after stating that they’re only willing to cover the labor costs and charge me all parts’ costs. Nissan Corporate is willing to only cover parts and transmission fluids but not labor costs. Outside auto repair shops have informed me that my car is still too new for them to order the specific transmission for my car. More

Bunch of crooks, working in this place, I got scammed and got an apology from anyone. They would make sign at any cost, long story short, my sister when there to buy a car, since her credit is not good she w got an apology from anyone. They would make sign at any cost, long story short, my sister when there to buy a car, since her credit is not good she was asked to get a Co-signer my sister called me asking me if I could help her out, I said yes, I got a call from this dealer asking me for my info, I wasn’t sure about the whole deal so when I was asked for the interest rate the woman on the phone said don’t worry about the numbers look great, but she needs $2500 down, I was still wandering about the interest rate plus they told my sister to give back her car to the bank, knowing how crazy and huge damage that could’ve cost her, she wanted to trade in her car but since it wasn’t cost Affective for them they wanted her to just give it back even though they a sure her they could take her car as a trade in. Before I knew it I was the only buyer when I found out I was like no way!!! That’s not the deal how could o be the owner when I’m not even there I live 3000 miles away from CA, long story short these crooks opened an account on my name for $2500 without my Consent I found out when my credit app notified me and. Not only they opened the account they cash it all out, affected my credit, I took a plane from Philadelphia to California to talk to someone face to face, when I did the Supposed to be manager Couldn’t give me a right answer just blaming the lady that do all the paperwork saying that she wasn’t even there at the moment and he needed to have more to the story. I opened a claim through the Business bureau administration and credit bureaus. This asho*%# never called me not apologized watch out they would lie to their core! STAY AWAY FROM THIS PLACE THEY KNOW WHO I AM IF THEY DONT LIKE THIS REVIEW THEY CAN CALL ME ANYTIME!!! More

terrible experience, i was having a hard time pulling my statements up on my fintech bank and was told multiple times by my sales rep that i should "get a real bank" and that when i return to visit to "have statements up on my fintech bank and was told multiple times by my sales rep that i should "get a real bank" and that when i return to visit to "have a real bank" never returning. More

Advisor was Danny G and he gave excellent service! He was able to get me in the same day and shuttle me to and from work without any inconvenience! However I did call after I noticed my slip didn’t have the able to get me in the same day and shuttle me to and from work without any inconvenience! However I did call after I noticed my slip didn’t have the correct phone and some lady answered and didn’t want to take a message and sent me to his voicemail. I called back and some gentlemen answered he took the message for me! Other than that everything was great! Oh also my shuttle driver has excellent driving skills! Thank you for the Facebook promotion price! SATISFIED CUSTOMER! More