Surf City Nissan

I was merely browsing for a possible new Nissan Titan and I was merely browsing for a possible new Nissan Titan and explained this to the staff on hand when approached. I was given a no pressure complet I was merely browsing for a possible new Nissan Titan and explained this to the staff on hand when approached. I was given a no pressure complete breakdown of all the options on the various models of trucks and the factory incentives they had running at the time. After crunching some numbers the dealership was able to pay me OVER Kelley Blue book for my Ford F-150, give me cash back in hand to pay off some of my high interest credit cards, pay for $4000 worth of aftermarket rims/tires/lift AND work a new finance deal where I was still paying a lower monthly payment! The whole crew was pretty great, not that the time buying a car is ever fun, but I got in and out pretty fast. When I have brought my truck in for oil changes or tire rotations they have been helpful to give me a loaner car for a few hours. Bottom line is I recommend them for any Nissan purchase. My wife traded in her Ford Explorer for a Maxima and loves her car ten times over. My brother's wife liked her's so much she got a Maxima for herself. As a sidenote she closed the garage door on the back bumper and put a deep scratch down the whole thing. She brought it to the dealership and the crew got it fixed so its invisible for a fraction of the cost of an autobody place. I could not believe some of the other stuff I have read in this forum, but it sounds kind of fishy to me, like it might have been written from some other dealership or something.. I couldn't believe some of that other crap I read. -Ryan D More

I went into Surf City Nissan with low expectations because I don't have very good credit. I talked to John Cunningham a few times over the phone and decided to give it a shot. I went in and the custom because I don't have very good credit. I talked to John Cunningham a few times over the phone and decided to give it a shot. I went in and the customer service was wonderful and the atmosphere was great. I was very impressed that even the GM Larry Smith came over to greet himself! They made me feel comfortable and I loved how it seemed they would do anything to make sure I was happy with my purchase. I had a great experience overall and was extremely happy I didn't have to spend hours in a dealership. I will recommend Surf City Nissan to anyone who needs a new or used vehicle! More

To: Whom ever wants a great deal and or experience! To: Whom ever wants a great deal and or experience! HI my name is Nikki and I had the best experience ever! I didn't have a trade in worth more th To: Whom ever wants a great deal and or experience! HI my name is Nikki and I had the best experience ever! I didn't have a trade in worth more than I owed and not to mention I had less than perfect credit to boot. After visting 4 other Nissan Dealers I became pretty depressed and the idea of getting a new car quickly deteriating. A family friend heard I was looking to get rid of my current vehicle (headache) and offered some caring and much needed advise. After a quick conversation I felt optimistic once again. I contacted Surf City Nissan and spoke to Scott Harnish, Internet mgr, super cool guy who litened to me, so I made the appointment. Well he lived up to his promises and I ways quickly on my way in my new car. I would refer my mother to Scotty & Surf City Nissan because he's one of us and to make matter even better they all had the same understanding attitude too! I cant wait to go back for my free first oil change. Take my advise and choose a dealer that isn't rude and old fashion. Buy from Surf City Nissan period!!!!!!!!! A greatful customer and a single mom too. Nikki More

I am absolutely thrilled with my pre-owned Jeep Commander from Surf City Nissan. And the buying experience was great too. No sales pressure, No hassles. They gave me a great deal and made the fin from Surf City Nissan. And the buying experience was great too. No sales pressure, No hassles. They gave me a great deal and made the financing easy too (Very Easy). I'll be happy to recommend them. I have purchased many cars over the years and A++++++++++ to the staff and dealership. I will remain a dedicated customer...... More

We bought our maxima from oscar panuco and John cunningham. The service was great, we left feeling like family! Thanks for the great service. I'm going to tell my friends and family about surf city cunningham. The service was great, we left feeling like family! Thanks for the great service. I'm going to tell my friends and family about surf city nissan. They took my and introduced me to the service manager before I left. Thanks again for an amazing experience! More

This dealership was one of the most comfortable and welcoming businesses I have stepped into for a very long time. All of the salesmen as well as the employees who are in the service department are ve welcoming businesses I have stepped into for a very long time. All of the salesmen as well as the employees who are in the service department are very friendly and reliable. You can tell that they love what they do, it shows in their work and how they interact with eachother and their clients. Robert Ryland was the salesperson who assisted me with the purchase of my vehicle. I was extremely hesitant and uncomfortable with such a big purchase and wanting to make sure I made the right decision. I explained to him exactly what I wanted, reliablilty, low maintenance and of course something that fit my monthly budget. The best part was, he actually listened and helped me choose something that fit my wants and needs. He also did a great job making me feel comfortable throughout the whole process. Thank you Robert for your time and effort and for making this process a comfortable one for me and to all of the other employees at Surf City Nissan for making a business feel like home! More

Great service and very efficient sales team. Surf City Nissan is very willing to work with customers helping them drive away with a car they love. The sales team goes above and beyond to make the customer Nissan is very willing to work with customers helping them drive away with a car they love. The sales team goes above and beyond to make the customers happy and feeling confident about their new purchase. T More

We have purchased three new cars from Surf City Nissan since 2003. We couldn't be happier with sales, service, etc. They are very friendly and courteous -- every time all the time. Jeff in service gives since 2003. We couldn't be happier with sales, service, etc. They are very friendly and courteous -- every time all the time. Jeff in service gives us (and our vehicles) the utmost attention. Salesmen are never pushy and always willing to work with you. We tell all our friends how great they are. More

My wife and I purchased a 2004 Nissan Quest about a month ago. The salesperson Oleg was great. The finance guy reviewed the paperwork so my wife understood. The van is what my wife wanted, tried to convin ago. The salesperson Oleg was great. The finance guy reviewed the paperwork so my wife understood. The van is what my wife wanted, tried to convince her to buy a new van. We had a free oil change with purchase and just had itr done. Quick and efficient with no surprises. Thanks Again, Kenova More

Our initial contact with this dealership was very good. Our initial contact with this dealership was very good. We worked through a deal on a stock Versa which my wife liked alot. It had 20" chrome rims Our initial contact with this dealership was very good. We worked through a deal on a stock Versa which my wife liked alot. It had 20" chrome rims and low profile tires, and a leather interior, which she really likes. We were not told that these pieces were aftermarket and would not be warrantied. We bought the car new with 101 miles. The paperwork makes no mention of the warranty being transferred to the aftermarket dealer. About 2 months after the purchase, one of the wheels had a problem and went flat. The dealership refused to stand behind the products even though we had purchased not one, but two extended service contracts. These contracts clearly state 2 things: 1. Maintenance plus plan (Gold), page 3, item 11 states: "This agreement provides tire road hazard protection...This agreement provides protection against damage to (wheels and )tires, caused by roadway debris such as potholes....." 2. Nissan Warranty Manual states on page 39: "What Nissan will do (bold print) If a part or accessory to be repaired was originally installed by an authorized Nissan Dealer( in this case Douglass that preceded Surf City, Surf City purchased their inventory)it will be removed and reinstalled after repair at no charge for parts and labor." We were sent out to a wheel shop for repair, charged 150 dollars which we had to pay to get the car back, and left unhappy. Four months later the same thing happens to a different wheel. Same refusal to stand behind the product. Same 150 dollar charge. At that point we asked that these wheels be removed and more appropriate size wheels and tires be put back on the car. The dealer refused and promised that his wheel shop would call us and we could have an outside deal done " at cost". That meeting became heated and uncomfortable for us and for every other person in the showroom who clearly heard every word. We left, unresolved and of course the "wheel guy" never called. Last weekend , 14 months after purchasing the car, a third wheel failed.Road service was performed by the closest National brand tire dealership.( We now have moved 450 miles away from Huntington Beach for employment reasons so contacting Surf City was not practical) They discovered that 4 inches of chrome had delaminated off the inside of the wheel and caused an unrepairable leak. (Chrome wheels cannot be rechromed after they delaminate because it pits on the remaining surface and the chrome will not bond.) With 3 out of 4 wheels now damaged we were advised by the local Nissan dealer (who was very helpful to the extent he could be) to get Nissan Corporate Customer Service involved, which we have. Most, if not all Nissan dealerships in the US are privatley owned so the final decisions are up to the dealership, according to the Nissan customer service rep. The rep was very good, but if the final decision is up Surf City, we are not hopeful for much. We could be wrong but.... at this point stock wheels and tires would be better and acceptable. We will see how Nissan stands behind their product, but at this point, I would probably say you should avoid Surf City Nissan. More