Surf City Nissan

I purchased the vehicle from Surf City Nissan/HB Nissan12/27/10. I purchased the extended warranties from them as well. I had problems from day one. The break would squeak and they told me they chec Nissan12/27/10. I purchased the extended warranties from them as well. I had problems from day one. The break would squeak and they told me they checked it out and there was no problem,drive it for a while and if the problem continues bring it back and we will throw in a free oil change.I said it is not right but I purchased the vehicle any ways and asked them if there was any problems servicing a VW at Nissan dealer and they said no problem if we can not fix it we will take down the street to the VW dealership to repair it. I thought great they will take care of me. My mistake i took the vehicle back in March to do the oil change and have them look at the breaks again beacause the problem is still on going, they did not want to honor the free oil change and still said there was no problem with the breaks. I had to agrue with them to cover the oil change witch they ended up covering. Then 2 weeks latter a check engine light comes on, again we schedule a service with Nissan and they informed us that we do not have the tools to read the error and for us to take it down to VW. I schedule a time to go to VW and dignose the problem and inform us the breaks are almost gone and in need of changing. Another lie from HB Nissan/ Surf city Nissan.To fix the check engine light problem which Nissan Warranty does not want to cover ,will cost 400 dollars. My deductible is 100 dollars. I think it is reasonable from them to cover the300. More

My experience at this dealership was exceptional and the staff was very polite and easy to work with and the stock of vehicles was good. My salesman "big" Al got me the vehicle I wanted at the payments that staff was very polite and easy to work with and the stock of vehicles was good. My salesman "big" Al got me the vehicle I wanted at the payments that fit my budget, thanks big Al. I have purchased my past few vehicles through Al and strongly reccomend him for anyone looking to purchase a vehicle. More

Trust me you will love Surf City Nissan. I took my new Nissan Sentra in for my first oil change without making an appointment. I was sure that there would be a long wait and a possible request to come ba Nissan Sentra in for my first oil change without making an appointment. I was sure that there would be a long wait and a possible request to come back on another day. Instead I was greeted with helpfulness and willingness to get the job done as soon as possible. They were so courteous and completed the job so quickly I was shocked. My car was washed and ready to go in no time at all. Even better, I had printed a coupon out for a reduced price, I was sure there was a catch somewhere. I was totally shocked when not only was there a reduced price but there was no cost at all!! This only added to my already great experience with Surf City. Yes I do love Surf City Nissan and their great Customer Service!! More

I bought Maxima from Surf City Nissan and the service was second to none. Tristan and John in sales treated me like family. When I brought my car in for the first oil change I was greeted by JP and Gary Barr second to none. Tristan and John in sales treated me like family. When I brought my car in for the first oil change I was greeted by JP and Gary Barr the service manager. What and exceptional experience. Thank you, Surf City Nissan Sandra Crabb More

We had an Amazing experience! They got us the best deal possible without breaking our bank! They worked very hard to get us the car we wanted and it didn't even take that long.. I Highly recommend su possible without breaking our bank! They worked very hard to get us the car we wanted and it didn't even take that long.. I Highly recommend surf city nissan to purchase your new vehicle! :) More

I was very happy with the service that I received from Surf City Nissan. From the moment I pulled into the driveway, they were most helpful. Ephran greeted me, and made sure that I was updated on the pr Surf City Nissan. From the moment I pulled into the driveway, they were most helpful. Ephran greeted me, and made sure that I was updated on the progress of the service on my vehicle. They even delivered my vehicle to my home, freshly washed. Super service. I called the GM to let him know that I received such excellent care. Larry Smith answered my phone call and was delighted to hear my experience. I just wanted you to know. Thanks, Lori Hess More

Very nice and professional business men and very courteous. I was very appreciative of how friendly the staff was and how eager they were to meet my needs. I would definitely send my friends and f courteous. I was very appreciative of how friendly the staff was and how eager they were to meet my needs. I would definitely send my friends and family here as I know they would be taken care of as well as I was. More

I really love Surf City Nissan for their outstanding customer service; my car was fixed in a timely manner and the follow-up is consistently great. In addition, Jeff Achling creates a friendly, welcomin customer service; my car was fixed in a timely manner and the follow-up is consistently great. In addition, Jeff Achling creates a friendly, welcoming environment and I leave feeling completely satisfied. On top of it all, their pricing is fair for the quality that is put into fixing my car. Thank you to the GM, Larry Smith and Jeff Achling in Service for making it such a pleasureable experience! More

I had a great experience at surf city nissan i would suggest anyone going in there for a truck or car i had such a good time that i took my wife back and bought another car two mnths later! So go in and suggest anyone going in there for a truck or car i had such a good time that i took my wife back and bought another car two mnths later! So go in and ask for any of the sales guys and they know everything there is to know about the cars its kinda amazing...blew my mind! More

My experience at surf city nissan was amazing. They worked around my schedule and went out of there way to make sure i found the truck i wanted.. Loved working with Tristan, Larry, and Oleg. They broke worked around my schedule and went out of there way to make sure i found the truck i wanted.. Loved working with Tristan, Larry, and Oleg. They broke down my options and did not push me in one way or the other so i really felt secure in my decision! thanks and see you guys soon, Shaun Ward More