Suresky Hyundai

My Commander was still under an extended warranty when I brought it in for the battery not holding a charge. They assured me that the battery was the problem and they replaced it ( not covered). I asked the brought it in for the battery not holding a charge. They assured me that the battery was the problem and they replaced it ( not covered). I asked them if the battery turns out not to be the problem would I still be covered because my warranty actually expired in two days. Three days later the battery was dying again and I brought the car back in and they said the starter was bad and that it would not be covered by my now expired warranty. I pleaded to the service manager Mark who is very full of himself that I was to be promised and in fact the girl at the service counter even indicated it on my reciept. He said there was no way the warranty company would go for it and asked why the dealership won't pick up the $450 he said they don't do that. I should have learned my lesson, but thinking they couldn't screw up an oil change (after 4 you get 5th free and this was our 5th) I brought the car back for the free oil change. They inform me that I have a leak in my transmission coolant line, I stated that there has been no sign of any leaks in my driveway. I said don't do the service and brought the car home, sure enough the next morning I have fluid in my driveway! I can't tell you how angry I am. I call Suresky and speak to the Service Manager and ask him to explain to me how this could happen and he tries to use mechanic speak but does not give a reason for this occuring. 2007 with 80,000 miles should not be leaking from any where. This service department is borderline criminal and I plan on taking them to small claims court. I will not only not buy from Suresky again, I will not buy another Mopar product because of my experiance at Suresky. More

I went to buy a vehicle at this dealership and was met by Kiley who was a salesman. He was very nice and he showed us numerous vehicles including new and used. We made a deal on a vehicle and I was then dir Kiley who was a salesman. He was very nice and he showed us numerous vehicles including new and used. We made a deal on a vehicle and I was then directed to Jason who handles the finance portion of the sale. Not only did Jason make me wait 45 minutes in the waiting room before calling me into the office, but when he finally asked me into the office, Jason was nothing but rude and very arrogant. He sat in his chair and had the worst attitude which is strange to me since he was just newly promoted to finance. After listening to bunch of lies and garbage coming from Jason's mouth, my wife and I had enough and left the dealership. After sitting home for a while and thinking how Jason just ruined the deal that was made by Kiley, I called and spoke to Mark who was a manager. I explained how Kiley was a great salesman but Jason was horrible at what he does. Mark explained to me that Jason was just promoted and is still learning the position. I told mark that Jason had ruined the deal and I was very dissatisfied with the experience. I ended up going to Rockland Chrystler Jeep to buy a car. I had a very nice experience there and ended up getting a brand new jeep Laredo for a lot less than suretsky was offering. The people at Rockland were a lot nicer and I would never deal with suretsky again. My family owns a few jeeps and bought them from suretsky in the past, but they will no longer go back to that dealership. More

Excellent experience all around. Friendly, efficient and very easy to work with. Bought a new car and was in and out in a couple of hours from strt to finish. very easy to work with. Bought a new car and was in and out in a couple of hours from strt to finish. More

They quoted me a car on paper and then raised the price up to $85.00 a month and gave me a song and a dance of BS of the reasons for raising the monthly payment. This dealership makes it seem as if they a up to $85.00 a month and gave me a song and a dance of BS of the reasons for raising the monthly payment. This dealership makes it seem as if they are doing you a favor. Very rude, unprofessional and egotistical. Would never ever buy/lease a vehicle from them and have told my family and friends about my experience. They will not be getting any of our business!! More