Suresky CDJR - Service Center
Goshen, NY
171 Reviews of Suresky CDJR - Service Center
I have been using this dealership since the purchase of my vehicle and have had a good experience with every service I have had here. The techs always leave my vehicle in better condition then what I left my vehicle and have had a good experience with every service I have had here. The techs always leave my vehicle in better condition then what I left to them in and the advisors always keep me updated with what’s going on with my vehicle More
I took my Dodge Ram there for an oil change. They open at 7:00am, and I was the first vehicle there. I was asked if I had an appointment, and I told them no, their website claims that they have express servi 7:00am, and I was the first vehicle there. I was asked if I had an appointment, and I told them no, their website claims that they have express service for oil changes, and no appointment is needed. I was told by the person that was there that the express service was no longer available. When I showed them the website, they said Oh, that’s what we were told. The video that is on the website claims that all express service will be done in 30 minutes or less. My oil change took 3 1/2 hours. More
My car went in for a NYS inspection since the car was purchased from an out-of—state dealership. While checking in a recall was found for the tailgate. Unfortunately, the recall did not fix the tailgat purchased from an out-of—state dealership. While checking in a recall was found for the tailgate. Unfortunately, the recall did not fix the tailgate issue. The tailgate if opened for a period of time (over a 1/2 hr) will not respond to car buttons to close or the remote to close. This is very annoying. More
Went for device and the service manager was excellent. We got in promptly and we were finished promptly. He was very helpful and considerate Would reccommend We got in promptly and we were finished promptly. He was very helpful and considerate Would reccommend More
My contact Adam was great at the service dept. however tire was mounted wrong was not happy that I have to go back it is a half hour away. So now because someone didn’t check and do their job correctly I tire was mounted wrong was not happy that I have to go back it is a half hour away. So now because someone didn’t check and do their job correctly I have to take at least 2 hours out of my time wear and tear and diesel to drive there to get it fixed properly. More
I buy and service all of my vehicles from Suresky. My service rep was Chris this past time and Ashley the service previous. They are both very professional and knowledgeable about the services needed. I service rep was Chris this past time and Ashley the service previous. They are both very professional and knowledgeable about the services needed. I was confident talking with them about my car and felt that I could trust their recommendations. More
THE SERVICE DEPARTMENT ARE THE BEST!!!!Thank you for THE SERVICE DEPARTMENT ARE THE BEST!!!! Thank you for being so kind and respectful. I would return and I would also purchase my next vehicle there. THE SERVICE DEPARTMENT ARE THE BEST!!!! Thank you for being so kind and respectful. I would return and I would also purchase my next vehicle there. More