Suresky CDJR - Service Center

Super Great Service Dept Very professional! !! She gets you in and gets things fixed correctly the first time. Service dept always makes room for you when 5 have a serious bre Very professional! !! She gets you in and gets things fixed correctly the first time. Service dept always makes room for you when 5 have a serious break down. More

I love my Elantra! Everyone at Goshen Hyundai was such a pleasure to work with when I leased my 2016 Hyundai Elantra. Razz Decker was a genuinely nice guy, he went above Everyone at Goshen Hyundai was such a pleasure to work with when I leased my 2016 Hyundai Elantra. Razz Decker was a genuinely nice guy, he went above and beyond to make sure the entire process ran smooth and even stayed past his shift to ensure I was able to leave with my new car. I would rate him 10 stars if possible More

Dishonest & MisleadingService Department I brought my Jeep Grand Cherokee in for a routine oil change & some issues we were having. My rep Mary Valdez told me there would be a diagnostic cha I brought my Jeep Grand Cherokee in for a routine oil change & some issues we were having. My rep Mary Valdez told me there would be a diagnostic charge to look into the issues we were having & the charge would be applied to the repair & gave me a form to sign ... DO NOT SIGN THIS FORM! When given the bill I was charged DOUBLE what I’d paid 3 months prior for my oil change & $110 for the diagnostic fee with no repair done. When I fought the charges Mary apologized but told me they had used a different type of oil then last time without any notice or authorization from me and the diagnostic fee was policy & she brought up the form she had me sign. This from was presented and reads that the charge would go toward a repair .. why would any one agree to pay something when NOTHING WAS REPAIRED. She said she'd speak with a manager & have them call me ..no one called! When I called to follow up the manager Sid Lewin knew nothing about my concerns. This dealership is misleading & dishonest! STAY AWAY FROM RI SUERSKY & SONS! More

Stay away!!!! Stay away, far, far away!!! This is the 4th time my 2012 Dodge Journey has been to Suresky's for the very same issue!!! Car will not start the minute Stay away, far, far away!!! This is the 4th time my 2012 Dodge Journey has been to Suresky's for the very same issue!!! Car will not start the minute the outside temp drops below freezing. The first three times I was told that I must be leaving sometime on, lights etc. You would think they would know that lights, radio, GPS etc. all automatically turn off soon after the car is turned off. Ok first time, maybe..... second time..... I didn't think so..... third time ... come on guys, really? Not a very creative idea. Fourth time, ( conveniently after warranty has run out).....NOW, we figure it out!!!! It's the alternator, hmmm imagine that! Oh that will cost you $750 to replace. Oh, and now because the battery was so completely drained you need a new battery too! That's only $125. Thank you very much!! As I look on the internet, this "not starting" problem seems to be an issue with several Dodge models so you would think by now somebody would have figured it out. More

Refused to make repair whle vehilce was under warranty brought van in under warranty because keys were not working properly. suresky claimed the keys work fine. After warranty expired, keys stopped working brought van in under warranty because keys were not working properly. suresky claimed the keys work fine. After warranty expired, keys stopped working completely. Brought the van back in,suresky attempted to charge me over $400 to repair the keys they said worked fine when under warranty. Suddenly found the problem when the warranty expired. Lucky for me under NY law if a vehicle is brought in for repair under warranty and the dealer does not make the repair, the warranty is extended until the repair is made..Wouldnt recommend suresky to anyone but my worst enemy More

Sales were wonderful SERVICE sucks Sales was a pleasure Monica was very helpful and had patience.Was a pleasure doing business with her.Then you have a unprofessional,nasty man Joe in s Sales was a pleasure Monica was very helpful and had patience.Was a pleasure doing business with her.Then you have a unprofessional,nasty man Joe in service who needs to learn how to deal with customers. Came to replace a piece of molding and told it would be 2-3 hours with an attitude.Came back and purchased a vehicle that I wanted,hoping that service improved.unfortunately service stinks and Joe is not an asset to the department. More

Service Fast appointment - service adviser, Tony Pitt was very professional. Will Certainly go back in the future. Will tell friends in the future to use S Fast appointment - service adviser, Tony Pitt was very professional. Will Certainly go back in the future. Will tell friends in the future to use Suresky. More

Lovely service...as usual I bought an new set of GY assurance tires for my 13 Santa Fe (which I love) The lovely Christina was my assistant through this procedure, and I could I bought an new set of GY assurance tires for my 13 Santa Fe (which I love) The lovely Christina was my assistant through this procedure, and I couldn't have been more pleased..What an efficient, knowledgeable, and genuine young lady...Moocho smooches to her and many thanks Jackie Pollard More

Over 20 Years We have dealt with Suresky's in sales and service and have had nothing but a good experience. This is why we go back. Had a problem with a 2008; it We have dealt with Suresky's in sales and service and have had nothing but a good experience. This is why we go back. Had a problem with a 2008; it was fixed; repeated itself the same day; was picked up and the problem handled successfully. Nothing but good to say about this dealership and the people who work there. More

Terrible service Absolutely horrible customer service in the service department. Very disappointed. He came up with every excuse why my truck was not being worked on. Absolutely horrible customer service in the service department. Very disappointed. He came up with every excuse why my truck was not being worked on. I had an appointment scheduled around work and he assured me it would be done in a certain time period. But he was short 3 people, there were 8 cars ahead of mine, he tried calling me 3 times, the list goes on with excuses... You call that customer service? No missed calls or voicemails and I had to call him to find out the status of my truck... First and last time I will go there. More