Suresky CDJR - Service Center
Goshen, NY
171 Reviews of Suresky CDJR - Service Center
We were very satisfied with the service of our vehicles Had two of my vehicles serviced dropped them off the night before and received a phone call in the morning to go over what we wanted done. Both vehicl Had two of my vehicles serviced dropped them off the night before and received a phone call in the morning to go over what we wanted done. Both vehicles were completed on time and we were made aware of the recalls and they were corrected. The service advisor was Joe he was very helpful with each step of our service. More
2019 Ram 1500 lease Having never purchased or leased a new vehicle I was unsure of what to expect. I was acknowledged by my sales rep, Robert Battle, upon arriving at Sur Having never purchased or leased a new vehicle I was unsure of what to expect. I was acknowledged by my sales rep, Robert Battle, upon arriving at Suresky and was advised if I needed assistance he was there to help. He left me to look at vehicles on my own without feeling pressured. After finding the vehicle I was interested in he made it his goal to get me the truck I wanted for the price that worked for me. From answering any questions to explaining the lease process he was very informative and helpful. I would not hesitate to return to him in the future for my next purchase. More
Oil Change The Oil change took over 2 Hours and I had a appointment. Also I had the tires rotated and asked them to check the tire pressure to make sure it was u The Oil change took over 2 Hours and I had a appointment. Also I had the tires rotated and asked them to check the tire pressure to make sure it was up to speed, when I go home I checked the tire pressure and found out that in fact,that each tire did have a different reading as indicated on my dash reading. I was told it was done . It wasn't. More
Suresky service As good as it gets honestly friendly service excellent work prompt calls friendliest people I’d recommend this place to anyone as in the past I’ve had As good as it gets honestly friendly service excellent work prompt calls friendliest people I’d recommend this place to anyone as in the past I’ve had nightmares with car dealerships More
Oil change and customer request My oil change went well except the new sticker with my new mileage and when to bring vehicle in was not put inside vehicle windshield. A request was m My oil change went well except the new sticker with my new mileage and when to bring vehicle in was not put inside vehicle windshield. A request was made to check my rear camera for reverse which I have been having problems with on and off was supposed to have been checked but no listing of that was printed on my receipt but was told that it was checked and looked good. I would like a new receipt given to me since I spent a lot on this last oil change. More
Patrick Mooney salesperson rocks Went in for service and while waiting took a look at some used cars. Salesman Patrick Mooney was great. Lots of patience and humor. Arranged a win-win Went in for service and while waiting took a look at some used cars. Salesman Patrick Mooney was great. Lots of patience and humor. Arranged a win-win deal with him and left with a dynamite car. More
Last minute near closing time assistance Stopped in at last minute and very near closing time Needed two fuses replaced They replaced both fuses no questions asked and were both very prof Stopped in at last minute and very near closing time Needed two fuses replaced They replaced both fuses no questions asked and were both very professional and friendly Great service department !! Never has disappointed me! On my second car from them and will eventually get a third ! Thank you !!!!! More
Accident damage Debra in the body damage center was kind, professional and made me feel that my car was in good hands. The car was fixed so well that I could not tell Debra in the body damage center was kind, professional and made me feel that my car was in good hands. The car was fixed so well that I could not tell it was in an accident Thank you Suresky team and Debra. More
Service of new vehicles purchased at Suresky's The reason I purchase all my vechiles RI Suresky & Sons is simple. The dealership employs knowledgeable staff selling premium products. An additional The reason I purchase all my vechiles RI Suresky & Sons is simple. The dealership employs knowledgeable staff selling premium products. An additional important reason is the after sale. By that, I am referring to the Suresky Service staff. These individuals are the most courteous, knowledgeable and efficient sales staff on the planet. I have interfaced with stellar Service Advisors such as Mary Valdez and Cory Thomas. These ladies employ the highest standards of customer service ever seen at a car dealership. All dealerships should pay a visit to the Suresky Service Department to view customer service at its finest. Mechanics and parts techs are efficient, knowledgeable as well. Suresky has the the whole package in motion. Kudos to a customer care at a dealership done right!! More
Service All good. Competent. Friendly. Timely. Courtesy driver (John) very friendly. Clean facility. Purchased several vehicles in the past and will continue All good. Competent. Friendly. Timely. Courtesy driver (John) very friendly. Clean facility. Purchased several vehicles in the past and will continue to purchase more there. More