Suresky CDJR

A thorough & efficient service I've had a trouble-free & seamless time over at Suresky in Goshen. The sales rep that assisted me, Razz, showed excellence in regards to explaining bu I've had a trouble-free & seamless time over at Suresky in Goshen. The sales rep that assisted me, Razz, showed excellence in regards to explaining budget, payments, etc. He didn't force or push me into anything and had a great personality to boot. I was nervous in making the commitment to purchase a car, but Razz put me at ease through the entire process. If you're looking for a car at Suresky's, definitely ask for Razz. You will not be disappointed. More

My truck buyong expierance at R I Suresky & Son Razz was a young energetic salesman. He never stopped with resources until the deal was done , but never ever became pushy or demanding trying to make Razz was a young energetic salesman. He never stopped with resources until the deal was done , but never ever became pushy or demanding trying to make a deal. I will always refer my friends and family to him due to his professionalism. We will be looking in the very near future for another vehicle for my wife and I know he will help in the same fashion he did with my 2500 ram More

Dishonest & MisleadingService Department I brought my Jeep Grand Cherokee in for a routine oil change & some issues we were having. My rep Mary Valdez told me there would be a diagnostic cha I brought my Jeep Grand Cherokee in for a routine oil change & some issues we were having. My rep Mary Valdez told me there would be a diagnostic charge to look into the issues we were having & the charge would be applied to the repair & gave me a form to sign ... DO NOT SIGN THIS FORM! When given the bill I was charged DOUBLE what I’d paid 3 months prior for my oil change & $110 for the diagnostic fee with no repair done. When I fought the charges Mary apologized but told me they had used a different type of oil then last time without any notice or authorization from me and the diagnostic fee was policy & she brought up the form she had me sign. This from was presented and reads that the charge would go toward a repair .. why would any one agree to pay something when NOTHING WAS REPAIRED. She said she'd speak with a manager & have them call me ..no one called! When I called to follow up the manager Sid Lewin knew nothing about my concerns. This dealership is misleading & dishonest! STAY AWAY FROM RI SUERSKY & SONS! More

Don't go near these people. Liars and smug about it. I guess they don't care what their reviews say. They send you offers then once your there, classic bait and switch. Glad I recorded my call with the I guess they don't care what their reviews say. They send you offers then once your there, classic bait and switch. Glad I recorded my call with the sales manager, John Dimarco. itll help with the complaint that's being filed with the Consumer Affairs. More

Only place to go I have Bought 2 cars from Rich. He is the best. No pressure, you get what you want and nothing you don't. It's like buying from family. I have Bought 2 cars from Rich. He is the best. No pressure, you get what you want and nothing you don't. It's like buying from family. More

High recommend Rich. Best salesman EVER! Have bought 3 vehicles so far from Rich. And have followed him from his last dealership to here. Theres no games, Always hassle free, no BS. Even drov Have bought 3 vehicles so far from Rich. And have followed him from his last dealership to here. Theres no games, Always hassle free, no BS. Even drove him nuts with a special order once for my son and he never faultered. He goes above and beyond. He puts customers first. I never knew him before the first time i dealt with him but felt like i knew him forever. I Have a lease up soon and will absolutely be going back. Refuse to deal with anyone else. I hope he never retires...dont know what i will do. lol. More

Please do yourself a favor and run away from this place. When this place lied about a "mistake" they made and in the end added 75$ per month onto my payments, I figured it was a true accident and signed the When this place lied about a "mistake" they made and in the end added 75$ per month onto my payments, I figured it was a true accident and signed the lease anyway. Now when I went to buy my lease, THE SAME THING HAPPENED. Whoops, we can't promise you the amount we said because we "forgot" to add this in. Please save yourself 5 hours of wait time and avoid working with these absolutely horrendous people. A joke and a nice way to lose out on money. More

Poor Experience All I have to go on is about an hour of minimal interaction and non-response to follow-up calls and emails. But the experience did not sit well with All I have to go on is about an hour of minimal interaction and non-response to follow-up calls and emails. But the experience did not sit well with me. I emailed with Ben about my interest in a Jeep Wrangler Unlimited they had on their lot and stopped in one day after work to check it out, have my own Jeep Wrangler looked at for possible trade, and talk figures. I was passed off by Ben to Anthony Vogel. This guy didn't have time for me and it showed. He had me take a test drive even though I didn't need or want to as I have been driving Wranglers for almost 20 years, new and old. I came back in the dealership and wandered around until I took a seat by the front door carrying the keys and license plate. Not one person looked at me or said a word. Anthony showed up and had me sit at some random desk waiting for I don't even know what. I assumed we were going to go through some application process. I sat there for about 45 min by myself, which wasn't necessarily an issue, but I thought I was doing so to eventually engage in some sort of discussion. That never happened. Anthony showed up again and told me there was no sense in keeping me, they were backed up, and he would call me in a half hour with numbers. A half hour. At this point I got the feeling that they didn't really give a crap about me. Didn't ask me any questions. They looked over my Jeep, didn't say anything about it, no questions. I left waiting for a call and didn't get one. Next day didn't get one. I called him; no answer, no call back. I contacted Ben again, who I first dealt with. Ben says they went over the numbers that morning and Anthony sent them over via email (No, didn't happen) and he would "send them again". Now, not only did they drop the ball but they also lie about it. Even still, Anthony emails the numbers (for what he tries to say is the 2nd time) and its a $500 lease payment. No details, no trade value, no nothing. I call, get him, and get a big go f yourself with $1k for my Wrangler and a $500 lease payment take it or leave it. I asked him to run it other ways, diff mileage, give me a breakdown of payment, and discuss the trade. His response was to trash my trade (2005 Jeep Wrangler), and when I asked him to run diff lease terms I got a "Yea, ok I'll get back to you" and hang up. I didn't hear from him again and I am definitely ok with that. I didn't hear anything from the dealership at all until I got an email to give them a great review on here. LOL. OK. I went to Hudson Valley Jeep (Newburgh) which has had some bad reviews in the past but seem to be turning things around with new ownership. They gave me $3k for my Wrangler, easy, because they realize the values of the cars they are selling, and with some dialogue got me into a 2016 Jeep Renegade with payments where I wanted. I left Hudson Valley Happy and simply feeling respected. Do yourself a favor; go to a dealer that wants you to leave happy and wants to get you into a new car under your terms. Some guys at Suresky won't have the time for you and it shows with disrespect. You deserve more than that. More

Stay away!!!! Stay away, far, far away!!! This is the 4th time my 2012 Dodge Journey has been to Suresky's for the very same issue!!! Car will not start the minute Stay away, far, far away!!! This is the 4th time my 2012 Dodge Journey has been to Suresky's for the very same issue!!! Car will not start the minute the outside temp drops below freezing. The first three times I was told that I must be leaving sometime on, lights etc. You would think they would know that lights, radio, GPS etc. all automatically turn off soon after the car is turned off. Ok first time, maybe..... second time..... I didn't think so..... third time ... come on guys, really? Not a very creative idea. Fourth time, ( conveniently after warranty has run out).....NOW, we figure it out!!!! It's the alternator, hmmm imagine that! Oh that will cost you $750 to replace. Oh, and now because the battery was so completely drained you need a new battery too! That's only $125. Thank you very much!! As I look on the internet, this "not starting" problem seems to be an issue with several Dodge models so you would think by now somebody would have figured it out. More

Refused to make repair whle vehilce was under warranty brought van in under warranty because keys were not working properly. suresky claimed the keys work fine. After warranty expired, keys stopped working brought van in under warranty because keys were not working properly. suresky claimed the keys work fine. After warranty expired, keys stopped working completely. Brought the van back in,suresky attempted to charge me over $400 to repair the keys they said worked fine when under warranty. Suddenly found the problem when the warranty expired. Lucky for me under NY law if a vehicle is brought in for repair under warranty and the dealer does not make the repair, the warranty is extended until the repair is made..Wouldnt recommend suresky to anyone but my worst enemy More