Supreme Chevrolet - Service Center

Service visit Brought my 2013 Tahoe in for a new battery. My appointment was for 10:00 and I was away with a net battery by 12:00. Not particularly fast, but accept Brought my 2013 Tahoe in for a new battery. My appointment was for 10:00 and I was away with a net battery by 12:00. Not particularly fast, but acceptable. The waiting room was pretty spartan with few amenities. More

Good service Good service. Made appointment and was on time and truck ready as promised. Robert did a good job as promised with a reasonable price as quoted. Good service. Made appointment and was on time and truck ready as promised. Robert did a good job as promised with a reasonable price as quoted. More

Good customer service! Cody and Robert are always great! Service was excellent! My car had a battery outage and they recommend the tow service and got me the same day to st Cody and Robert are always great! Service was excellent! My car had a battery outage and they recommend the tow service and got me the same day to start the work. More

No call back Was told I would be called back when parts for my vehicle came in. Not a special part, been over a month with no call. Was told I would be called back when parts for my vehicle came in. Not a special part, been over a month with no call. More

Horrible Service Department I purchase a very expensive (to me $60k) on 12-31-17 and have had it at this dealership 3 times for minor things - 1. Tire was bad when purchased but I purchase a very expensive (to me $60k) on 12-31-17 and have had it at this dealership 3 times for minor things - 1. Tire was bad when purchased but service dept was closed so I brought it back the next week for the replacement. 6.5 hours. 2. The vehicle had a sensor fall out in the front bumper. - I was told it would not be covered because someone had removed the bumper. After I demanded to see the inspection list for when it was brought in by the dealership prior to my purchase because I was never told the bumper had been removed - it was suddenly "well we are going to go ahead and take care of it for you!" 4 hours. 3. Tire belt broke. I purchased an additional tire/ wheel road hazard warranty and told the Service Rep that when I made the appointment. I was there 5.5 hours. After 3 hrs of nothing being done the Rep told me he wasn't going to be able to cover it. When he explained I realized he had not even been dealing with the correct warranty group. I had to give him the number. Then 30 min later he tells me they are getting it taken care of. After another 1.5 hrs it was completed and I was livid! Too really top it off I had an appointment all three times. The last one at 7:30, thinking I would get out early and not be too late for work. I will NEVER return to this dealership. More

Truck repair I had my brakes failed on my Silverado and brought it to Supreme Chevrolet in Gonzales. It was delivered early Saturday morning. Cody wrote my truck I had my brakes failed on my Silverado and brought it to Supreme Chevrolet in Gonzales. It was delivered early Saturday morning. Cody wrote my truck up to get repaired and had it done on Saturday. I was so please to get my truck back in the same day. It amazed me how Cody can multi-task all day long write up customers and keep everyone satisfied. This guy was super nice and explained everything with great detail to me about what was going to take place on my vehicle. So thankful for the good service from the dealership near me. Thanks Supreme Chevrolet. More