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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,050 Reviews

1,050 Reviews of Superstition Springs Lexus - Service Center

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July 26, 2024

Everyone was great! Mark Dent, Denise and Ryan were very helpful. We love you guys and Brent too! More

by J-SBRENDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2024

Excellent service. Everyone very professional & courteous. Very detailed explanation of services performed. Not the closest Lexus dealer to me but worth the drive. More

by vkcgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. C
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July 25, 2024

The guys were super nice and the place was clean. What I didn’t like is that my wipers were fine but mysteriously they found one of them broken and wanted $119 to replace. They also tried telling me More

by STORNIMATHENY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen
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Aug 05, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your feedback with us. We’re glad to hear you found our team friendly and our facility clean. However, we apologize for any frustration regarding the recommended services. Please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com at your earliest convenience to discuss this further. We are committed to addressing your concerns and ensuring your satisfaction.

July 25, 2024

Philip was very helpful. Showed me exactly what caused the issue so I could understand. Came in under the estimate. Kept me updated regarding progress on my vehicle More

by jacobson.barnes4jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip zito
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July 25, 2024

Timely friendly and reliable service. And an awesome car detail! Thank you for the much-needed wash. More

by ShawFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers and service department
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July 25, 2024

Phillip Zito always provides the best service, prompt and very responsive. He explains services needed and costs. More

by BILLD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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July 25, 2024

Phillip has been our advisor for many years with all the Lexus vehicles we have bought. Everything has always been smooth and timely. More

by gcaudron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2024

Took me in same day to get the service I needed. Everyone was wonderful and quick. More

by SKASSMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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July 25, 2024

The dealership has been effective in servicing my vehicles for many years. Follow-up phone calls have been appreciated. More

by Johnhadlockeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zeto … Service DeptZ
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July 24, 2024

The Best customer service I have ever Received in a car dealer ship in last 30 years in my life keep doing Great job I will Recommend zak More

by hafiz_zakir2000
Recommend Dealer
Yes
Employees Worked With
Michael
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