Superstition Springs Lexus - Service Center
Mesa, AZ
1,050 Reviews of Superstition Springs Lexus - Service Center
Allen in the Service Department is amazing! Great customer service, communication, understanding and concern about my car and repairs from my first phone call to him to the completion of my rep Great customer service, communication, understanding and concern about my car and repairs from my first phone call to him to the completion of my repair. More
We could not get my wife's Lexus app working correctly. We tried the owner's manual, tried various buttons under settings, but nothing help us get her set up. We set up an appointment with Denise and she We tried the owner's manual, tried various buttons under settings, but nothing help us get her set up. We set up an appointment with Denise and she had us fixed and understanding how the Lexus app worked in just a few minutes. More
Philip is always great when I bring my car. He communicates in a timely manner. If I need a loaner vehicle he gives me one. Am happy with the service He communicates in a timely manner. If I need a loaner vehicle he gives me one. Am happy with the service More
Philip has been taking care of me for almost 20 years and I am very pleased with his service I enjoy going to Superstition Springs Lexus I am very pleased with his service I enjoy going to Superstition Springs Lexus More
Philip Zito is a pro and probably writes more orders than annyone there. He is the Only person I have worked with in the 4+ years since we bought the car and the prepaid maintenance plan. I usually have othe annyone there. He is the Only person I have worked with in the 4+ years since we bought the car and the prepaid maintenance plan. I usually have other things to do and don’t have time, nor patience, to sit in the lobby for a few hours. So, he guides me to the days I can get a loaner. Much appreciated. (Philip, Now that the shoulder has healed, club up, swing slow & ball will go far!) More
Excellent service, communication, staff. Never had a bad experience at Superstition, only the best. I would recommend Superstition Lexus for service and sales. Never had a bad experience at Superstition, only the best. I would recommend Superstition Lexus for service and sales. More
Phil Zeto is always great shop took a long time to complete my service this time. It was a four hour wait. I understand there are always issues that arrive. Shop had my car at 8:00 am finally left d complete my service this time. It was a four hour wait. I understand there are always issues that arrive. Shop had my car at 8:00 am finally left dealership around noon. Took two hours before I was informed if additional service. Overall though Good experience except for the wait time. More
Professional, responsive, customer friendly, I appreciated the loaner car so I could take care of other business, and when done they washed my car, appreciated the loaner car so I could take care of other business, and when done they washed my car, More