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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,068 Reviews

1,068 Reviews of Superstition Springs Lexus - Service Center

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August 08, 2024

Philip does an excellent job in giving my car the best service to keep me safe on the road. More

by JHCOOP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
August 08, 2024

Shane Hicks is amazing to work with! I always enjoy my experience and service appointments More

by KPNEUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Aug 08, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your positive experience with Shane Hicks! We're thrilled to hear that you enjoy working with him and that your service appointments have been great. We appreciate your feedback and look forward to continuing to provide excellent service for you.

August 08, 2024

I asked for a quote prior to the work getting done but they just went ahead and changed my tire saying the old one was not salvageable. Paid $450 for one tire! I was told my car won’t be washed because th More

by cinderella.koga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember their names
August 08, 2024

The entire team at Superstition Springs Lexus are phenomenal! Not enough good words could be said to reflect how satisfied I am by having my vehicle service there. Feel confident that you will be tak More

by MyDogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron and Robert in Service Dept
Aug 08, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We are thrilled to hear that you had a phenomenal experience with our team at Superstition Springs Lexus. Providing top-notch service to our customers is always our top priority. We appreciate your trust in us and look forward to serving you again in the future.

August 08, 2024

Phillip Zeto has great customer service skills. I trust him to inform me with pertinent information to make good decisions. I have had my car for 10 years, and good service has enabled me to make g More

by cdennis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zeto
Aug 08, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your positive experience with Phillip Zeto! We are thrilled to hear that his customer service skills have made a lasting impact on you. We strive to provide our customers with the best service possible, and we are grateful for your feedback.

Aug 08, 2024 -

Superstition Springs Lexus responded

Hi Tammy, thank you so much for the positive feedback! We're thrilled to hear that you had a great experience with our customer service team. Providing excellent service is always our top priority. We appreciate your support and hope to serve you again soon!

August 08, 2024

It's a good, knowledgeable shop. Could work a little better on expediting waiting customers. More

by mpet911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giatropoulos
August 07, 2024

Shane was great as usual. He was able to get my wheel alignment done quickly after we put new tires on my vehicle. More

by MELODYOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
August 07, 2024

Polite service drive staff. Service was completed in a timely manner with a car wash. More

by HECKATHORNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 07, 2024

Chris did an amazing job helping me out and made sure nothing was wrong with my Lexus. I have over 1/4 million miles on it and will be bringing it back for future services. More

by TRISTINDECARLO12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service Manager
August 07, 2024

Everyone was polite and nice. Enjoyed the loaner so I didn’t have to sit all morning. More

by kellyjo8867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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