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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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January 02, 2025

Excellent! Gave me a quote and stuck to it when they made an error. I was very appreciative. Not many companies will stick by there quote anymore. I bought my More

by mike0394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback, Mike! We're thrilled to hear you appreciated our commitment to transparency and service. It's great to know we could assist you with your vehicle. Your satisfaction means a lot to us, and we look forward to continuing to serve you!

January 02, 2025

Service is always the best and you can always trust what they say. Snacks are not bad either. More

by AFIG57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Jan 06, 2025 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you consistently enjoy our service and snacks. Your trust means a lot to us, and we look forward to keeping up the great work!

January 02, 2025

Shane always takes care of my vehicle when I take it in. Professional and thorough. Dealership is clean. More

by anaemeada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Jan 06, 2025 -

Superstition Springs Lexus responded

Thank you for the fantastic review! We're thrilled to hear that Shane consistently provides you with top-notch service. Our team takes great pride in maintaining a clean and professional environment for our customers. We look forward to seeing you again!

January 01, 2025

Reps were kind and courteous. Provided excellent service, notified me I was eligible for a new car battery at no charge. More

by LSAINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember name
Jan 03, 2025 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experience! Our team is dedicated to providing top-notch service, and it's great to know they made your visit enjoyable. Thank you for sharing your feedback!

January 01, 2025

Everyone is so nice, welcoming, and helpful. Lorenzo and Jake are the best! I feel confident doing business with them. More

by KATECORELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Kate! We're thrilled to hear you had such a positive experience with Lorenzo and Jake. Our team is dedicated to providing a welcoming atmosphere, and it’s great to know you felt confident doing business with us. Looking forward to serving you again!

January 01, 2025

Great service department everyone is very friendly, professional, explain everything and make sure that the customer is satisfied. Thank you!!! More

by lsnegrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers Chris and Shane 5 Star Rating
Jan 03, 2025 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with our service department. Our team takes pride in providing friendly and professional support. Your satisfaction means a lot to us!

January 01, 2025

Very pleasant personnel and service is always Stellar and consistent. Everyone is genuinely friendly and caring! More

by TTrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Rogers
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you consistently enjoy our friendly service. Our team takes pride in delivering a stellar experience, and your kind words truly motivate us. We look forward to welcoming you back soon!

January 01, 2025

Great quick friendly service. It is always good working with Chris the service representative would recommend More

by Hal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Hal! We're thrilled to hear you had a great experience with Chris and our team. Your recommendation means a lot to us. Looking forward to serving you again soon!

January 01, 2025

The Superstition Springs Lexus service center consistently delivers an outstanding customer experience, marked by professionalism and efficiency. The staff is knowledgeable, attentive, and genuin More

by MJFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Zito
Jan 03, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience at our service center. Our team strives to provide top-notch service and maintain the high standards of the Lexus brand. We look forward to serving you again!

January 01, 2025

Philip is great. He is helpful and thorough and kind. He explains everything well. Thanks Philip More

by KERRYWENDEL1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip zito
Jan 03, 2025 -

Superstition Springs Lexus responded

Thanks for sharing your experience! We're thrilled to hear that Philip made such a positive impression with his helpfulness and thorough explanations. Your feedback means a lot to us!

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