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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,081 Reviews

1,081 Reviews of Superstition Springs Lexus - Service Center

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September 12, 2024

Tristen was great and easy to work with. Vehicle was delivered clean and full of gas. More

by DENA.SON
Recommend Dealer
Yes
Employees Worked With
Tristan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Dena! We're thrilled to hear you had a smooth experience with Tristen and that your vehicle was delivered just right. Your satisfaction is our priority, and we look forward to serving you again!

September 11, 2024

Always friendly and on time I have never had an issue with any work they have done to my vehicle More

by Daniel DaCosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hicks 5 stars
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Sep 17, 2024 -

Superstition Springs Lexus responded

Thank you for your positive feedback! We're delighted to hear that you consistently experience friendly service and timely repairs with us. It’s great to know that you’ve never had any issues with the work done on your vehicle. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service. If you need anything else, feel free to reach out!

September 11, 2024

Mr Hicks was very helpful and keep me posted with the status of the repair. Also provide me with what are needed to be done on my car. More

by Ely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Shane Hicks
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Sep 17, 2024 -

Superstition Springs Lexus responded

Thank you for your feedback! We're pleased to hear that Shane was helpful and kept you informed about your repair. Keeping you updated and providing clear information on what’s needed for your vehicle is a priority for us. If you have any more questions or need further assistance, feel free to reach out. We appreciate your trust in us and look forward to serving you again!

September 10, 2024

The staff is very friendly and they always keep my car running in tip top shape More

by jamesthibideau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with our team. Keeping your car in top shape is our priority, and your kind words motivate us to keep up the good work! We appreciate your support!

September 09, 2024

Isolated situation made for tough conversation, but the staff makes things happen when needed. Which is why I return! More

by James Pappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Inocencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, Vince and Shane
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Sep 13, 2024 -

Superstition Springs Lexus responded

Thank you for your honest feedback! We understand that tough situations can be challenging, but we’re glad to hear that our staff was able to make things happen for you. Your continued trust and return are greatly appreciated. If you ever need further assistance, we’re here to help!

September 08, 2024

Great service as always. Quick and honest from customer service maintenance and detailing 5stars definitely. More

by fg6430223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic feedback! We're thrilled to hear that you consistently receive great service from our team. Providing quick, honest, and top-quality service is our priority, and we're glad it shows. We appreciate your 5-star rating and look forward to assisting you again in the future!

September 07, 2024

Great service. Worked with my 3rd party warranty company to get all the repairs approved that I needed. More

by BOB@QUESTREP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris I. Service
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for the positive feedback! We're glad to hear that we could assist with your repairs and work smoothly with your warranty company. If you need any further assistance or have additional questions, don’t hesitate to reach out.

September 07, 2024

I was appreciate of how communicate and supportive staff was towards me. Thank you guys! More

by hochsprung22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We're glad to hear that our staff provided you with excellent communication and support. We appreciate your feedback and look forward to assisting you again in the future!

September 07, 2024

Alden is always attentive, knowledgeable and keeps me up to date in the process of my service. More

by dpvilleda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen in service
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you so much for your kind words! We're thrilled to hear that Alden's attentiveness, knowledge, and communication have made a positive impact on your service experience. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

September 07, 2024

The service is great. The attendant was respectful. The service is provided were honest. I can recommend this place. More

by rsewell.psu.law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service and found our team respectful and honest. Your recommendation means a lot to us. We look forward to serving you again!

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