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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,086 Reviews

1,086 Reviews of Superstition Springs Lexus - Service Center

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September 19, 2024

fast and friendly service and they always keep in contact with you about your vehicle More

by JNNMANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you enjoyed our fast and friendly service. Keeping our customers informed is a top priority for us. Your feedback motivates our team to continue delivering great experiences!

September 18, 2024

The service was excellent and the service person was helpful. Took care of the issues that was needed. More

by florencejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback, Florence! We're thrilled to hear you had such a great experience and that our team was able to assist you effectively. Your satisfaction is our priority, and we appreciate your support!

September 18, 2024

Kept me informed the entire time, great customer service. Thank you for everything. Updated on recall information More

by karenmusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service department
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Sep 19, 2024 -

Superstition Springs Lexus responded

Thanks for your awesome review,! We're thrilled to hear you felt informed and appreciated our customer service. Keeping you updated is our priority, and we're glad you found the recall information helpful. Your support means a lot to us!

September 17, 2024

Always clear about costs, pleasant , thoughtful and respectful. Pays attention to clients. During wait times, drinks hot and cold are available More

by Sbsm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Superstition Springs Lexus responded

Thanks, Steve! We're thrilled to hear about your positive experience with Miguel. Our team strives to provide top-notch service, and it’s great to know that we could handle the unexpected smoothly for you. We appreciate your feedback!

September 17, 2024

I have consistently been treated well from the time I purchased my car in 2018. That’s why I return to this dealership for service. More

by LONEWOLFAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Sep 18, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experiences since 2018! Our team is dedicated to providing excellent service, and it’s great to know you continue to trust us with your vehicle. Thank you for being a valued part of our community!

September 17, 2024

Always a fine experience. On my 3rd service coordinator in 20 years. Chris was fantastic. More

by philhargis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Sep 18, 2024 -

Superstition Springs Lexus responded

Phil, we’re thrilled to hear about your positive experience with Chris! It’s great to know our team is making a lasting impression. Thank you for being a loyal customer for 20 years! We look forward to continuing to serve you well.

September 17, 2024

Great customer service! Quick and painless process. It’s always quality over quantity with them. More

by kealoha196792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
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Sep 19, 2024 -

Superstition Springs Lexus responded

Thanks for your awesome feedback, Kealoha! We’re thrilled to hear you had a great experience with our customer service. Our team always strives to provide quality service, and your support means a lot to us. Looking forward to serving you again!

September 16, 2024

We always work with Brent adkins he’s always there to help us even though he isn’t in the service department he is always everywhere great management skills More

by ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent adkins
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Sep 17, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Ash! We're thrilled to hear that Brent has made such a positive impact. His dedication and management skills truly shine through, and we appreciate your recognition of his efforts. Looking forward to continuing to support you!

September 15, 2024

Additional work needed was was fully explained and completed in a timely fashion. My service representative, Phil was friendly and efficient. More

by AZCRABCAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PHIL ZITO
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Sep 17, 2024 -

Superstition Springs Lexus responded

Thank you for your feedback! We’re pleased to hear that the additional work was clearly explained and completed promptly. It’s great to know that Phil’s friendliness and efficiency made a positive impact on your experience. If you need any further assistance or have additional questions, don’t hesitate to reach out. We look forward to seeing you again!

September 15, 2024

Advisor, Alan and technician, Ray took great care of my ‘16 gx460. Multiple services performed. More

by carrilloworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McGee
Report | Print
Sep 17, 2024 -

Superstition Springs Lexus responded

Hi, we’re thrilled to hear about your positive experience with Alan and Ray! Providing excellent service is our priority, and it's great to know they took such good care of your GX460. Thanks for sharing your feedback!

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