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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,087 Reviews

1,087 Reviews of Superstition Springs Lexus - Service Center

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September 20, 2024

Philip Zito very professional, knowledgeable, courteous. A pleasure to work with. Easy to schedule service. Timely service completion. More

by JREACHER7245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito excellent.
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear about your positive experience with Philip. Our team's professionalism and timely service are top priorities, and it’s great to know they made your experience enjoyable. We appreciate your feedback!

September 20, 2024

Great working with Theo and team. Great service and hospitality. 2nd car we have bought from you. More

by michael-france
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Abrego
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Sep 23, 2024 -

Superstition Springs Lexus responded

Michael, we're thrilled to hear about your positive experience with Theo and the team! Thank you for your continued trust in us for your car purchases. We look forward to serving you again in the future!

September 20, 2024

My service advisor Shane was awesome. The service appointment went as expected, fast and reliable. More

by SSTARNES31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane hicks
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Shane provided you with exceptional service. We always aim for a fast and reliable experience, and it’s great to know we hit the mark. We look forward to serving you again!

September 20, 2024

I love this dealership! This is the second time I have purchased a car from them and They always provide great service whether it’s during the buying process or maintenance More

by dmlive2012
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Peach
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had another great experience with us. It's our mission to provide top-notch service, and we appreciate your loyalty. Enjoy your new car, and we look forward to seeing you again!

September 20, 2024

Fabtas service! Prompt, amazing customer service as usual. No complaints here! Love, love, love Myron! More

by estabrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed our service and that Myron made such a positive impact. Your kind words motivate us to keep delivering exceptional experiences. We appreciate your support!

September 20, 2024

The service was great they got my car in and out as fast as possible and made sure i was covered under warranty before performing anything . More

by 19IS300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giatropoulos
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with our service. Making sure you're covered and getting you back on the road quickly is our top priority. We appreciate your feedback and look forward to serving you again!

September 19, 2024

The salesperson that helped me was awesome the rest was stressful almost stopped the deal More

by DONALD1694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback, Donald! We're thrilled to hear our salesperson made a positive impact. We’re always looking to improve the overall experience, so your insights are valuable. We appreciate your support and hope to make your next experience smoother!

September 19, 2024

Everyone was courteous and efficient. I hope they don’t double charge me like they did last time, but I think it was cleaned up. More

by RICKPARKER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Sep 19, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Rick! We're glad to hear you had a positive experience. We understand your concerns about billing and are committed to ensuring everything runs smoothly this time. We appreciate your support and look forward to serving you again!

September 19, 2024

Shane was extremely helpful throughout the process. He was responsive, transparent, and thorough as he guided us through our options to replace battery/spark plug. We had a very positive experience. More

by PAULJOEY1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane (service dept)
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Sep 19, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Shane! Our team strives to be responsive and helpful, and it’s great to know that Shane met your expectations. Thank you for taking the time to share your feedback!

September 19, 2024

Excellent cooperation and help from service consultant Shane Hicks in coordinating our appointment with work schedule for vehicle over midday lunch time. More

by COOLUSBENSARIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks and Brigham
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Sep 19, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your positive experience with Shane. Our team always strives to provide excellent service and seamless coordination. Your feedback means a lot to us!

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