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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,087 Reviews

1,087 Reviews of Superstition Springs Lexus - Service Center

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September 22, 2024

Fast, efficient, communicative, listens, personable, on time, efficient, honest, upfront, snacks and Starbucks in lobby! More

by NRKITCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in service five stars , John Giatropoulos
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Sep 23, 2024 -

Superstition Springs Lexus responded

Hi, thanks for the fantastic review! We're thrilled to hear you had a great experience with our team. We strive to make every visit enjoyable, and we’re glad you appreciated the little extras like snacks and Starbucks. Your feedback means a lot to us!

September 21, 2024

No surprises deal was as promised. Service also did as promised thx thx thx thx More

by HARLAN
Recommend Dealer
Yes
Employees Worked With
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giatropoulos
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Sep 23, 2024 -

Superstition Springs Lexus responded

Harlan, we’re thrilled to hear you had a seamless experience! Delivering on our promises is what we strive for. Thanks for your kind words and support!

September 21, 2024

Chris bates did a great job. The team that worked on our did an outstanding job and the vehicle being returned clean and detailed was a pleasant surprise my wife said. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Joe! We're thrilled to hear that Chris and the team exceeded your expectations. A clean, detailed vehicle makes all the difference! We appreciate your support and look forward to serving you again.

September 21, 2024

We work with Phillip for both of our cars. We are very happy with how he supports us. More

by Dennis647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Dennis! We're thrilled to hear that Phillip is providing such great support for your cars. Your satisfaction means a lot to us, and we look forward to continuing to serve you both!

September 21, 2024

Chris is very good service advisor and my car done in timely I would go again More

by bbp2710
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Chris provided you with great service and that your car was completed on time. We look forward to welcoming you back for your next visit!

September 20, 2024

Wonderful customer service. Philip Zito has been a trusted and efficient service representative. Phil takes great care of me and my RX, he helps me feel at ease. More

by suzan_franz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words, Suzan! We're thrilled to hear about your positive experience with Philip. Our team is dedicated to providing exceptional service, and it’s great to know Phil has made a difference for you. We appreciate your support!

September 20, 2024

Chris treated me with respect and understanding. Very knowledgeable and patient. Knew exactly what I needed. I will return More

by PSYBRTYGR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear about your positive experience with Chris. Our team prides itself on providing respectful and knowledgeable service. We can't wait to welcome you back!

September 20, 2024

Knowledgeable, efficient, reliable and friendly. The wonderful service personnel are excellent at their job. We have been taking our cars to them for 20 years with no complaints or issues. More

by R.EDEMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rogers, Mike head of servicing
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear about your positive experiences over the past 20 years. Our team takes pride in providing excellent service, and your feedback truly motivates us to keep up the great work. We appreciate your loyalty and support!

September 20, 2024

My service writer Allan always provides me with the best service. He's the reason I bring my vehicle to this lexus dealership for service. More

by bruce56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Rogers
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Bruce! We're thrilled to hear that Allan consistently delivers top-notch service. Our team is dedicated to providing the best experience possible, and it’s great to know we’re hitting the mark. Looking forward to seeing you again!

September 20, 2024

Chris was excellent to work with. The job was done on time with great communication. More

by M_moler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Maintenance
Report | Print
Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear about your positive experience with Chris. Timely work and clear communication are what we strive for, and it’s great to know we hit the mark. Looking forward to serving you again!

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