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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,087 Reviews

1,087 Reviews of Superstition Springs Lexus - Service Center

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September 24, 2024

Philip helped me get a thorough inspection to catch any potential issues before the end of my warranty period. More

by SCOTTADAMS364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Sep 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Scott! We're glad to hear that Philip provided you with a thorough inspection. It's always our goal to help our customers make the most of their warranty. Your satisfaction means a lot to us!

September 24, 2024

Fast, reliable service. Service advisor was professional and respectful of my time. Dealer location is convenient.. More

by wlhaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Sep 25, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with our team. Fast and reliable service is what we strive for, and we appreciate your feedback on our location and professionalism. Looking forward to serving you again!

September 24, 2024

Wonderful and professional all the way around! I’m never disappointed with the services that this dealership provides. 5 stars all the way around. I would gladly recommend them to anyone that asks More

by KCFULLER52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience. Your recommendation means a lot to us! We look forward to serving you again in the future.

September 23, 2024

I have never had any work done that needed to be re-done. I could go to a nearer dealership but SSL has always done well by me. More

by DENT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Sep 24, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that you've had such positive experiences with us. Your trust means a lot, and we look forward to continuing to provide you with excellent service.

September 23, 2024

I like that I can usually get an appointment when I need it and my car is always ready to pick up when they say it is. They also were also willing to always provide a loaner car if I need one. More

by DJCOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 24, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback! We’re thrilled to hear that our appointment availability and loaner car service have made your experience smooth. Our team works hard to ensure your car is ready on time. Looking forward to your next visit!

September 23, 2024

Awesome job and awesome team work! The best customer service in the east valley by far!! More

by kealoha196792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
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Sep 24, 2024 -

Superstition Springs Lexus responded

Kealoha, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering top-notch service in the East Valley. We appreciate your support!

September 22, 2024

Have received great service from Superstition Springs Lexus. Quick service and amazing communication. Will continue to service our Lexus with SSL. More

by FOURLISTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Sep 24, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a fantastic experience with our team. Providing quick service and clear communication is our top priority. We look forward to continuing to serve your Lexus needs!

September 22, 2024

The service department is great! They know what services your vehicle needs and are able to normally get it taken care of quickly and at a reasonable price. More

by ADRIANCLUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Mcintosh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Zito
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thank you, Adrian! We're thrilled to hear you had a great experience with our service department. Our team is dedicated to providing efficient and affordable care for your vehicle. We appreciate your support and look forward to serving you again!

September 22, 2024

Great service always quick and super nice! They informed me about all repairs and were very helpful More

by aaspen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanne hicks
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Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Aspen! We're thrilled to hear you had a great experience with our team. We pride ourselves on clear communication and prompt service, and it’s wonderful to know you felt well-informed and supported. Looking forward to serving you again!

September 22, 2024

Easy to get service appointment. Kept me posted on service progress. Wait time was reasonable More

by azbob1243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Report | Print
Sep 23, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback! We're thrilled to hear you had a smooth experience with your service appointment and appreciated our updates. Your satisfaction is our priority, and we look forward to serving you again!

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