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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
968 Reviews

968 Reviews of Superstition Springs Lexus - Service Center

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December 14, 2024

Great service, and facility with a friendly people in pleasant environment; my advisor - knowledgeable approachable and willing to help More

by jrozaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito service
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team and enjoyed our facility. Your feedback means a lot to us, and we look forward to continuing to provide excellent service!

December 14, 2024

My service advisor, Philip Zito consistently does an excellent job for me. I always get a loaner when needed; when it needed, the customer lounge is comfortable. More

by John66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, John! We're thrilled to hear that Philip Zito has been taking great care of you. Our team strives to provide excellent service and a comfortable experience, so it’s great to know we’re hitting the mark!

December 14, 2024

SHANE IS ALWAYS ON TOP OF MY SERVICE AND THE SERVICE TEAM TAKES CARE OF MY VEHICLE. More

by tiffanyec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Tiffany! We're thrilled to hear that Shane and the service team consistently provide top-notch care for your vehicle. Your satisfaction means the world to us!

December 14, 2024

It is a great service! Jacob was friendly and good communication. Waiting area is nice with coffee and snacks, very pleasant. More

by azyen88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JACOB
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Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you enjoyed our service and amenities. Jacob will be happy to know he made a positive impact. Your feedback inspires us to keep providing a welcoming experience. We look forward to seeing you again!

December 13, 2024

My experience with this Lexus dealership is always outstanding. From the friendly receptionist to my servicing agent Chris, everyone smiles and is welcoming. More

by tcolletta14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Base
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you consistently have outstanding experiences with us. Our team, especially Chris, works hard to create a welcoming environment for all our customers. Your kind words motivate us to keep delivering great service!

December 13, 2024

Superstition springs Lexus always takes great care of my Family and vehicles. I have purchased the last 10 cars from them over the past 7 years. They have been awesome each and every time! More

by VCINVESTOR2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experiences with us. It's an honor to be part of your automotive journey. We look forward to continuing to provide exceptional service for you and your family!

December 13, 2024

Happy with the service. Very helpful. Meet my expectation. Will come back again for service More

by HAONGUYEN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you for your positive feedback! We're thrilled to hear that our service met your expectations. We look forward to welcoming you back for your next visit!

December 13, 2024

Shane in Service was terrific. He found me a loaner, after none available ahead of time More

by TLANGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear Shane went above and beyond to assist you with a loaner. Our team is committed to providing great service, and it’s wonderful to know it made a difference for you. We appreciate your support!

December 13, 2024

Very pleased with the amount of time and expertise in the needs of my car. More

by madshack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that you appreciated our time and expertise. Your satisfaction is our top priority, and we look forward to helping you with your car needs in the future!

December 13, 2024

Service took Lilongwe and was more expensive than I expected. My service rep was very friendly and accommodating, made sure my car was washed quickly after service was completed. More

by SMUL23
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
Report | Print
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We appreciate your feedback. While we strive to provide top-notch service, we’re glad to hear you enjoyed your experience with our friendly team. We’ll keep working hard to ensure value in all aspects of our service. Looking forward to seeing you again!

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