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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,090 Reviews

1,090 Reviews of Superstition Springs Lexus - Service Center

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October 04, 2024

My service provider, Chris, was great. All work was completed in a timely manner. Always straightforward. More

by LARRYDBIRCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

Service was easy to schedule and on time and met all my expectations. my service provider was also very polite. More

by sharonbottock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Baliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you found scheduling your service easy and that it was completed on time, meeting all your expectations. It’s great to know that your service provider was polite and contributed to your positive experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 04, 2024

I can always depend on Shane to care for me and my car- no matter what the circumstances. More

by tcmcweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Shane
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're delighted to hear that Shane consistently provides you with exceptional care for both you and your vehicle. Your trust in our team means a lot to us, and we look forward to continuing to serve you!

October 04, 2024

I love Superstition Springs Lexus, since meeting them years ago it has become a friendship and a easy business transaction, Shane in service is nothing short of a standup guy. I look forward to the next More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane in service
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you so much for your kind words! We're delighted to hear that your experience has turned into a lasting friendship. Shane will be thrilled to know that you appreciate his service. We look forward to welcoming you back soon! If there's anything else we can assist you with, just let us know.

October 04, 2024

Appointment was easy to schedule, the service provider was courteous and helpful, the service was professional and completed on time. Always a positive experience at this dealership. More

by PINKNEYFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that your appointment was easy to schedule and that our service provider was courteous and helpful. It's great to know you had a positive experience and that the service was completed on time. We appreciate your support and look forward to seeing you again!

October 04, 2024

I work with Chris Bates when I need my car serviced, and he is always so pleasant and kind and very helpful in seeing that all my needs are met!😀👍 More

by BSTERN520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 08, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experiences with Chris. Our team is dedicated to providing excellent service, and it's great to know that Chris is making a difference for you. We appreciate your support!

October 04, 2024

The service was handled professionally by your team members. Philip was in contact with me thru the process keeping me well informed on the progress on my service. More

by erin35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks, Erin! We're thrilled to hear that you had a great experience and that Philip kept you informed throughout the process. Our team's professionalism is something we take pride in, and your feedback means a lot to us!

October 04, 2024

My first service with lexus superstition. Great experience working with Shane. He was friendly, helpful and a pleasure to work with More

by tmashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane hicks
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Oct 08, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with Shane. Our team strives to provide friendly and helpful service, and it's wonderful to know we hit the mark. We appreciate your support and look forward to seeing you again!

October 04, 2024

Alan was knowledgeable and helpful in getting us in to service quickly while we were traveling from out of town. More

by WINGMAN_406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Oct 08, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear Alan provided you with quick and helpful service during your travels. Safe journeys, and we hope to see you again soon!

October 04, 2024

It’s car dealership business with lots of customers and workers. They take care of my vehicle as scheduled More

by B27sky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lions
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Oct 08, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had a great experience with us. Our team works hard to ensure every vehicle is cared for properly. Your feedback means a lot to us!

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