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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,090 Reviews

1,090 Reviews of Superstition Springs Lexus - Service Center

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October 06, 2024

Great service. They keep you informed on status. Blah blah blah blah blah blah blah More

by luvmee.az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback! We're thrilled to hear you appreciate our communication and service. Your support means a lot to us, and we’re here to keep you updated every step of the way!

October 06, 2024

Fair, expert repairs and service. Shane could not have been more accommodating. Always a great experience. More

by EPALMER1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, Service Department
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Oct 08, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had a great experience with Shane. Our team strives to provide expert service, and your feedback means a lot to us. Looking forward to serving you again!

October 06, 2024

Great place to service. Reliable place. They giarantwe the work. In the end, very happy More

by dondumlao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 08, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with us. Reliability and customer satisfaction are our top priorities, and it’s rewarding to know we met your expectations. We look forward to serving you again!

October 06, 2024

This is was my first visit to the SS dealership. Jake, my service rep was great…friendly & knowledgeable. I’ll be back for my Lexus needs! More

by al.wartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman, Service Consultant
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had a great first visit and that Jake provided excellent service. We look forward to assisting you with your Lexus needs in the future!

October 05, 2024

I always receive an honest opinion about car services that are needed. I am never pressured into purchasing additional service air it is not in my budget. I am always pleased with the exceptional quality More

by carreracrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hill
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you, Crystal! We’re thrilled to hear you feel valued and informed about your car services. Your satisfaction means a lot to us, and we’re glad to have you as part of the Superstition Springs Lexus family. Looking forward to continuing to serve you!

October 05, 2024

Good service when I received my text message of all green, I thought I was supposed to come out to pick up my car, but that was not the case so I was a little confused More

by RAYTHOMPSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Ray! We’re glad to hear you had a positive experience. We appreciate your understanding regarding the pickup process, and we'll work on making our communication clearer. Looking forward to serving you again!

October 05, 2024

They are efficient and follow up. They have very friendly and accommodating employees. Thank you. More

by kjgregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no one in particular
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team. Our employees strive to provide excellent service, and your feedback means a lot to us. We look forward to serving you again soon!

October 05, 2024

Great help and service, looking forward to next visit. My helper Isaiah was excellent at taking care also. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you, Kat! We're thrilled to hear you had such a positive experience with Isaiah. Your feedback means a lot to us, and we can’t wait to welcome you back for your next visit!

October 05, 2024

Jake was very helpful & knowledgeable about my vehicle’s service. He’s a great asset to your business! More

by delfinomendozajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear Jake made such a positive impact with his knowledge and assistance. We'll be sure to share your kind words with him. Your support means a lot to us!

October 05, 2024

Shane was excellent - very customer oriented, easy to talk to - clear and concise - service was very timely. More

by TERRY3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane (Service)
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback, Terry! We're thrilled to hear that Shane provided excellent service and made your experience smooth and enjoyable. Your satisfaction means a lot to us, and we look forward to serving you again soon!

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