Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,092 Reviews

1,092 Reviews of Superstition Springs Lexus - Service Center

Sort by
October 08, 2024

Shane and the maintenance staff are very professional and friendly helping me to resolve my car rumbling noise issue. I love the way they send the text message with the link to the report and they even attac More

by CHENDI723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Oct 09, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We're thrilled to hear that Shane and the maintenance team provided such great service. We pride ourselves on keeping our customers informed, and it’s wonderful to know you appreciate the updates. Your support means a lot to us!

October 08, 2024

The facilities are pretty nice with a great location. The waiting room was clean, inviting and relaxing. My Service Advisor Mr. Bates was extremely helpful, caring and knowledgeable. Overall it was a More

by ZWHITBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The nice gentleman who great me and my service advisor were just fantastic.
Report | Print
Oct 09, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you enjoyed our facilities and found Mr. Bates helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

October 08, 2024

Has a nice lobby Provides good coffee and snacks Our service advisor Chris Bates provided us an excellent service More

by ROBERTONVICTORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Report | Print
Oct 09, 2024 -

Superstition Springs Lexus responded

We're thrilled you enjoyed our lobby and found the coffee and snacks to your liking. We’ll make sure to pass on your kind words to Chris. Your support means a lot to us!

October 08, 2024

Phil is always a pleasure to work with. My service was quick and nicely done. And I love the app to quickly see and respond to the services recommended. More

by karistress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Oct 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Karistress! We're thrilled to hear you had a great experience with Phil and that you love the app. Your feedback motivates us to keep delivering excellent service!

October 08, 2024

Love this place, they are the best. Would never go anywhere else. Thank you guys More

by mcheewu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 07, 2024

I had my vehicle serviced by Superstition Springs Lexus and they did a terrific job. Their explanation of services needed was clear and thorough and they did not try to up sale me on unnecessary services. More

by davidcervantez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, David! We're thrilled to hear you had a great experience with our team. Providing clear communication and quality service is our priority. We appreciate your support and look forward to assisting you again!

October 07, 2024

I love the convenience of being able to get a rental. Service is always great More

by PLACIO.TANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Tanya, we’re thrilled to hear you love the convenience of our rentals! Our team is dedicated to providing great service, and your positive feedback means a lot to us. Thank you for choosing us, and we look forward to serving you again soon!

October 07, 2024

The vehicle had its 5000 mile oil change and it drove very well. They did a thorough inspection and gave me a good report for it More

by odel0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Oct 08, 2024 -

Superstition Springs Lexus responded

Odel, thank you for the fantastic review! We’re glad to hear your vehicle is running smoothly after the oil change and inspection. We strive to provide thorough service and appreciate your feedback! Drive safe and enjoy the road ahead!

October 07, 2024

Very accommodating and was impressed in making sure the services were beyond satisfactory! Thank you! More

by grizinarizona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Oct 09, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience. Our team is dedicated to exceeding expectations, and your feedback means a lot. Looking forward to serving you again soon!

October 07, 2024

Great Lexus dealer and an even better service department. Shane is a phenomenal service manager who gets me in and out quickly and at the lowest price possible. More

by lillianjiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Oct 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Lillian! We're thrilled to hear you had such a positive experience with our service department. Shane and the team work hard to provide top-notch service at great prices. We appreciate your support and look forward to seeing you again!

1
...
61
62
63
...
110