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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,094 Reviews

1,094 Reviews of Superstition Springs Lexus - Service Center

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October 09, 2024

Received excellent service and a quick turn around on the normal maintenance. Everything was communicated on a timely basis. More

by BDONAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PhilipZito
Oct 11, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience! Timely communication and efficient service are our top priorities. Thank you for taking the time to share your feedback!

October 09, 2024

I like the location and staff. All are very pleasant and helpful! Waiting area is comfortable. More

by fayenord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry and Myron
Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you enjoyed our location and had a great experience with our team. Comfort is key, so it's fantastic that our waiting area met your expectations. We appreciate your feedback!

October 09, 2024

Very kind. Also very knowledgeable. They want to help you with your car. Never act like they are too busy More

by MONKEYBARS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 11, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience. Our team is always here to help and ensure you feel valued. Your support means a lot to us!

October 09, 2024

Myron was very kind and helpful! He advised me and am grateful for his help! More

by Lauful
Recommend Dealer
Yes
Employees Worked With
Myron
Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear Myron made such a positive impact. Our team is always here to help, and we appreciate you taking the time to share your experience!

October 09, 2024

Philip Zito is my service technician and always takes good care of us. Easy to make appointments at my convenience, has vehicles serviced in a timely manner, and thoroughly explains the service performed More

by FASTEDDIE0221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Philip. Our team works hard to provide convenient and thorough service, and it’s great to know it shows. We appreciate your support and look forward to serving you again!

October 09, 2024

I disagree with requiring 15 words. My experience was fine and my advisor exceptional. End More

by GREENR52G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience and found your advisor exceptional. We appreciate your thoughts on the word requirement and will take them into consideration. Your insights help us improve!

October 09, 2024

Phil was great! Very attentive and clear with time frames and services being performed. He also remembered that I needed to be at work pretty quickly and he had the More

by gabpayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear Phil provided such attentive service and made your experience smooth. Your recommendation means a lot to us. We look forward to seeing you again soon!

October 09, 2024

I always receive excellent communication from this service location, and the reps are always helpful. More

by autuorijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you’ve had a great experience with our team. Excellent communication and helpful service are our top priorities, and your feedback motivates us to keep it up! We appreciate your support!

October 09, 2024

Tristan was a fantastic host- I knew what I was looking for when I went in and he answered all the questions I had, plus was kind in working with me on a very emotional trade in of my late husband's car. More

by cr.gearhart
Recommend Dealer
Yes
Employees Worked With
Tristan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Schoneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Tristan. It's wonderful to know he provided the support you needed during such a significant moment. We appreciate your feedback and are glad you felt taken care of.

October 09, 2024

Very professional. An excellent experience. Easy to work with. Very happy with the vehicle. Easy delivery process. More

by ROBNOBBER54
Recommend Dealer
Yes
Employees Worked With
Doug Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb McIntyre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Superstition Springs Lexus responded

Rob, we’re thrilled to hear you had an excellent experience! Your satisfaction means a lot to us, and we're glad you found the delivery process easy. Thank you for the kind words! Enjoy your new vehicle!

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