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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,094 Reviews

1,094 Reviews of Superstition Springs Lexus - Service Center

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October 14, 2024

Always on point, with service, communication, and respect. I feel confident with the service we receive. More

by MINISTERUTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hicks
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Oct 15, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear that you feel confident in our service. Your feedback about our communication and respect means a lot to us. We're committed to maintaining that high standard for you and all our valued customers!

October 14, 2024

Shane hicks and the whole team always do a great job. They always take care of my ES 350. More

by michaelmcclure849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks, Michael! We're thrilled to hear that Shane and the team have consistently taken great care of your ES 350. Your satisfaction means a lot to us, and we appreciate your support!

October 13, 2024

Good service and customer care. Will highly recommend the service professional that took care of my vehicle More

by odel0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Odel! We're thrilled to hear you had a positive experience with our service team. Your recommendation means a lot to us, and we look forward to serving you again!

October 13, 2024

This dealer very nice and clean I loved the coffee area , usually have a donut More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil zito
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback! We're thrilled you enjoyed our coffee area and the donuts. We strive to create a welcoming environment for all our customers. Hope to see you again soon!

October 13, 2024

Phenomenal service. Able to fit me in for a battery change on the same day, no appt. I was lucky, they were extremely busy. I was still treated with the best service pos More

by wsd322@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We're thrilled to hear that you had such a great experience with us. Our team strives to provide exceptional service, and it’s wonderful to know you felt pampered. We appreciate your support and look forward to serving you again!

October 13, 2024

Decent wait time , service people were very helpful and overall it was a good experience More

by shanann77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thank you, Shanann! We’re thrilled to hear you had a great experience with our helpful team and minimal wait time. Your feedback means a lot to us, and we look forward to welcoming you back soon!

October 13, 2024

Great service, friendly environment. Helpful staff and comfortable waiting area. Best treatment I have ever had by a dealer More

by jboughman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. Creating a friendly and comfortable environment is our priority, and it’s great to know you felt that during your visit. We look forward to serving you again!

October 13, 2024

Great Customer Service! Chris went above and beyond to be helpful and was very knowledgeable. More

by Kim Briggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Kim! We’re thrilled to hear about your positive experience with Chris. Our team is dedicated to providing top-notch service, and it's great to know that it made an impact. We appreciate your support!

October 13, 2024

Phil is great , always taking care of my needs in a professional manner… ready to answer any questions More

by JEVONMELTON9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Oct 15, 2024 -

Superstition Springs Lexus responded

Jevon, we’re thrilled to hear about your positive experience with Phil! Our team prides itself on providing top-notch service, and it’s fantastic to know that Phil is making such a great impact. Your feedback is greatly appreciated!

October 12, 2024

I received a good deal, was able to finalize it in one visit. I got a car that I really liked More

by ADONIS
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience, Adonis! We're thrilled to hear you found a great deal and were able to finalize everything in one visit. Enjoy your new car, and we look forward to seeing you again!

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