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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,093 Reviews

1,093 Reviews of Superstition Springs Lexus - Service Center

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October 16, 2024

Chris Bates was professional and efficient in monitoring and explaining the work to be done on my vehicle. He also accurately estimated my wait time, as well as highlighted the next required maintenance re More

by linda_puccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Linda! We're thrilled to hear that Chris provided you with such professional and efficient service. Keeping our customers informed is a top priority, and we're glad he met your expectations. We appreciate your support and hope to see you again soon!

October 16, 2024

I have been a customer of this dealership for at least 15 years and have always received top quality service. More

by ccbarnes70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the Service Department
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you’ve enjoyed our service for so long. Your loyalty means a lot to us, and we’re committed to maintaining that high standard for years to come. We look forward to serving you again!

October 16, 2024

Phil Zito and the rest of the team did a great job as always. Processed everything quickly, efficiently, and washed my vehicle as well. More

by BCOXSON04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Oct 21, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had a great experience with Phil and the team! Quick and efficient service, plus a clean vehicle, is what we aim for. Thank you for your kind words and support!

October 16, 2024

Everyone was very polite and helpful I had no appointment and still had good service More

by gabil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We're thrilled to hear you received great service, even without an appointment. Our team strives to provide a welcoming experience for everyone. We appreciate your feedback and hope to see you again soon!

October 16, 2024

SS Lexus is efficient and the personnel are always courteous and mindful of your time. More

by MARILYN.CISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Superstition Springs Lexus responded

Marilyn, thank you for your fantastic review! We're thrilled to hear that you appreciate our efficiency and courteous staff. Your time is valuable to us, and we’re glad we could meet your expectations. Looking forward to seeing you again soon!

October 15, 2024

Excellent Service and handle services for my vehicle in a very professional manner. Phil Zito was great! More

by SUSIEWOODS7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks, Susie! We're thrilled to hear you had an excellent experience with our team, especially with Phil. Your satisfaction means the world to us, and we look forward to serving you again!

October 15, 2024

Quick response, good work. Good communications good followup, professional. Nice place. Fair pricing. Will return More

by PEPPERDANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with our team. Your feedback on our communication and pricing means a lot. We look forward to welcoming you back soon!

October 15, 2024

Everything went well and I will nit be taking another survey since you make something mandatory of a customer which is a no no in the business More

by ok4iamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We're thrilled to hear everything went well. We appreciate your insights and strive to create a positive experience for all our customers. Your input helps us improve, and we hope to continue serving you in the future!

October 15, 2024

My service advisor Myron Lyons has been courteous, helpful, professional and communicative when dealing with service issues for my vehicles. I know that my cars will be properly cared for when I bring More

by brian.garcia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Brian! We're thrilled to hear about your positive experience with Myron. Providing excellent service is our priority, and it’s wonderful to know you feel confident in our care for your vehicles. We appreciate your support!

October 15, 2024

Great service, friendly staff. Like the video used to provide a visual of your vehicle. More

by wiliam31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thank you, Wiliam! We’re thrilled to hear that you enjoyed our service and found the video helpful. Our team is dedicated to providing a great experience, and your feedback means a lot to us! Looking forward to serving you again.

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