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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,094 Reviews

1,094 Reviews of Superstition Springs Lexus - Service Center

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October 29, 2024

Very pleased with Myron, as he explained all services and didn't pressure me. Love the wash and vacuum More

by BBQPERALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons, the young man who checked in was very polite
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Oct 31, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with Myron. Our team strives to provide clear information without pressure, and we're glad you loved the wash and vacuum service. Your satisfaction is our priority!

October 29, 2024

Shane was very helpful and knew I was waiting so he kept me updated and even got additional services done. I was very happy with his service. More

by BKWEBB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 31, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experience with Shane! Keeping our customers informed and happy is our priority. Thanks for sharing your thoughts and for recognizing Shane’s efforts. We look forward to serving you again!

October 28, 2024

Phil is always a true gentleman! Very helpful and considerate! I wish other service personnel would follow his principles. More

by DFJACKALPH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear about your positive experience with Phil. His commitment to exceptional service truly makes a difference. We appreciate your feedback and hope to keep exceeding your expectations!

October 28, 2024

Always have a great experience with the service center at superstition springs Lexus. The customer service is top notch! More

by HUGHSIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil zito
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a fantastic experience at our service center. Providing top-notch customer service is our priority, and your feedback means the world to us. We look forward to serving you again!

October 27, 2024

Great job and great service from Jake providing world class service thank you, that’s why I love this place More

by ERMES3837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake service department
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October 27, 2024

I purchased a three year old Highlander from superstition Lexus. It needs some major warranty work. Shane took the time to get it all set up. Assuring me, it won’t cost me a dime. More

by AHENDERSON311
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks?
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience! We're glad to hear Shane provided excellent service and support with your Highlander. We strive to ensure our customers feel taken care of, especially when it comes to warranty work. Enjoy your ride!

October 27, 2024

Phillip takes perfect care of my appointments, and all my car service needs. Explans anything that comes up that might be needed and presents my service options. More

by YRCOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip, service
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that Phillip is providing you with top-notch service and clear explanations. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to continuing to meet your car service needs!

October 27, 2024

Easy to book appointment Friendly and efficient service Clear communication on work recommendations Nice waiting area More

by Dee Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 29, 2024 -

Superstition Springs Lexus responded

Dee, thank you for your wonderful feedback! We're thrilled to hear you enjoyed the easy booking process and our friendly service. We always aim for clear communication and a comfortable environment. Looking forward to seeing you again soon!

October 26, 2024

Overall, it was a good experience. My Concerns were addressed, and everything was handled in a professional manner. More

by Tom Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in the service department was outstanding.
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Oct 29, 2024 -

Superstition Springs Lexus responded

Tom, we’re thrilled to hear about your positive experience! Thank you for recognizing our team's professionalism. Your feedback means a lot to us, and we look forward to continuing to meet your needs in the future.

October 26, 2024

Our service advisor Jacob was excellent. Everything was completed according to the schedule and initial estimate More

by Wtravers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brightman
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Oct 29, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback! We're thrilled to hear that Jacob provided excellent service and that everything went smoothly. We strive for efficiency and transparency, and it’s wonderful to know we hit the mark for you. Looking forward to serving you again!

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