Superstition Springs Lexus - Service Center

Myron was very efficient and very quick to resolve our problem. Great customer service always. problem. Great customer service always. More

I was greeted quickly and the service advisor, Chris Bates, checked in with me shortly after. He was very personable and helpful. Car was washed and vacuumed when it was returned. Bates, checked in with me shortly after. He was very personable and helpful. Car was washed and vacuumed when it was returned. More

This is the best dealership ever. Service and sales staff are the very best ever. We buy only cards from Superstition Springs Lexus. Service and sales staff are the very best ever. We buy only cards from Superstition Springs Lexus. More

Quick to get the work started, pleasant and informative. Comfortable waiting area with available drinks and snacks. Comfortable waiting area with available drinks and snacks. More

Always straight up folks. Sales/service staff are the best. This is my 5th Lexus. There’s a reason we come here first. Sales/service staff are the best. This is my 5th Lexus. There’s a reason we come here first. More

Allen is very helpful. The work was completed efficiently. And having a vehicle was helpful. The work was completed efficiently. And having a vehicle was helpful. More

Very easy to check in the car. Met with Service Advisor to go over scheduled maintenance for the car. About hour and half the Service was completed and my washed car arrived for m Met with Service Advisor to go over scheduled maintenance for the car. About hour and half the Service was completed and my washed car arrived for me to drive away. Great place More

Pleased with the service and service writer. All went well and the car wash was super All went well and the car wash was super More

Great experience as always. Appreciate the awesome customer service. Philip is really informative and good at what he does. Appreciate the awesome customer service. Philip is really informative and good at what he does. More

They were friendly, and punctual. The video is a great addition as well as the web/app to accept or decline services. I appreciate the car wash before picking up my car. With all of t The video is a great addition as well as the web/app to accept or decline services. I appreciate the car wash before picking up my car. With all of the great things that Superstition Lexus provided, the one thing that left a sour taste in my mouth was the up-sale of services that my car did not really need and yet were marked as red and immediate. When we replaced the air filters, they were a bit dirty but not in a concerning condition. The same goes for the ac/hvac box, which we blew out, and the brake fluid flush, which we did flush, but again, was not really needed. I understand the 30k check, however if the vehicle doesn’t need it to prevent irreparable damage, then those items should be marked as yellow and nice-to-do instead of giving me the sense of impending doom if I didn’t do them. I saved myself hundreds of dollars of unnecessary repairs. Unfortunately, you have just added to the stereotype that dealerships attempt to sell you things you don’t need. Now I’m not sure whether the same thing will happen the next time I need an oil change and filter from you.. More