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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,096 Reviews

1,096 Reviews of Superstition Springs Lexus - Service Center

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November 09, 2024

Myron Lyons was great to work with. He was very thorough, did what he promised and delivered our vehicle looking like new. More

by tomchen1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Tom! We're thrilled to hear about your positive experience with Myron. Our team takes pride in delivering excellent service, and it’s great to know we met your expectations. Enjoy your like-new vehicle!

November 09, 2024

Customer service is amazing, from being greeted when I arrived to speaking w/ my service advisor Jake. Jake was welcoming, helpful & knowledgeable .he was very thorough & Reviewed what was the recommen More

by JGOTTARDI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah 10 stars!
Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear about your positive experience with our customer service and Jake. Our team strives to provide helpful and thorough support, and your feedback means a lot to us. We look forward to serving you again!

November 09, 2024

Alan is a great service rep. He listens, makes good suggestions and gets my car ready in good time. As a woman I really appreciate his attitude. He doesn’t treat me like an idio More

by MOBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Alan provided you with exceptional service and made you feel valued. Our team is dedicated to creating a positive experience for everyone, and it’s great to know we’re hitting the mark.

November 09, 2024

Phil Zito is an outstanding service manager. He is absolutely the best I have ever encountered.. Whenever I consider having something done, I rely on his expert advice. He is very personable an More

by tonellirk96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Addison, Dennise,,Terry, Izaha
Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experience with Phil. His dedication to providing exceptional service truly sets him apart. We appreciate your support and look forward to serving you again at Superstition Springs Lexus!

November 09, 2024

Excellent service as usual I had a new service advisor “ Chris”. He handled an issue that would probably make a customer cranky with ease More

by michaelvirgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris. Service adviser
Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks, Michael! We're thrilled to hear about your positive experience with Chris. Our team strives to make every interaction smooth and pleasant. Your feedback motivates us to keep delivering excellent service. Looking forward to seeing you again!

November 09, 2024

Our family has done business with Superstition Spring for over three decades. Excellent Service with Reasonable Prices on there Cars and Service. Brent has been true to his words, a good team leader, ver More

by villajean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk and service personnel welcome you with a smile.
Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experiences over the years. Our team strives to create a welcoming atmosphere, and it’s great to know Brent and Phil have made a lasting impression. We look forward to serving you and your family for many more years!

November 09, 2024

Great service and friendly. They met my needs. I have been going there since I bought my '24 LC500 and will continue to do so. More

by visionfinder9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Alan
Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you've had such a positive experience with us. It's fantastic to know that we've met your needs, and we look forward to continuing to serve you and your '24 LC500 for years to come!

November 09, 2024

I came out this morning to go through my new 2020 Lexus RX 300 because I didn’t know how to work anything. Your tech Denise walked me through everything was very patient with me even though I did not know More

by yiayia327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Ingram
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear that Denise provided such helpful support with your new Lexus RX 300. It's great to know you felt comfortable as you learned the features. Enjoy your new ride, and let us know if you have any more questions!

November 08, 2024

Very knowledgeable and approachable. The video of the vehicle is a great feature. Thanks Phil More

by mundell.mikaelian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
November 08, 2024

Good service, questions answered. Service technician seemed knowledgeable in providing assistance to sort through immediate repairs vs. Watchful repairs that could be accomplished l More

by JANET.FELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 11, 2024 -

Superstition Springs Lexus responded

Janet, thank you for your fantastic feedback! We're thrilled to hear our technician was able to assist you effectively. Prioritizing repairs is crucial, and we’re glad you found the guidance helpful. We appreciate your support and look forward to serving you again!

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