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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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January 10, 2025

Shane is a professional who is knowledgeable about cars and mechanical issues and explains things well. He is also very personable. He represents the quality that Lexus epitomizes as a company. More

by blarson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane service writer
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Shane's expertise and personable approach made a positive impression. He truly embodies our commitment to quality. Your support means a lot to us!

January 10, 2025

Very easy to get to & people in service are excellent representatives for your business always helpful More

by birevl32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil in service
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you had a great experience with our team. Making our location accessible and providing excellent service are top priorities for us. Your feedback motivates us to keep delivering the best for our customers!

January 10, 2025

The service department is amazing! They gave me a loner car so I could get my Christmas shopping done while my car was being serviced. More

by raychon5369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience with our service department! Providing convenience during the busy holiday season is what we aim for. Thank you for your kind words and support!

January 10, 2025

Service was great! Time at dealership was minimal. Philip was great. Thank you for everything. More

by STEVE@DCDRAWERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, Steve! We're thrilled to hear you had a great experience with Philip and that we could make your visit efficient. Your satisfaction means a lot to us!

January 10, 2025

Phillip Zito very helpful. I don't have 15 words. Phillip Zito was very helpful. More

by johnhickcox
Workmanship
Recommend Dealer
Yes
Employees Worked With
Phillip Zito, in service. Very good.
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for your feedback, John! We're thrilled to hear that Phillip provided you with excellent support. Our team is always here to help!

January 10, 2025

Vince, Kaleb and Lorelei took excellent care of us! Would highly recommend this dealership to anyone looking for a vehicle! More

by MICHELLEHUMPHREY8
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks, Michelle! We're thrilled to hear that Vince, Kaleb, and Lorelei provided you with excellent service. Your recommendation means a lot to us. We look forward to helping you and others find their perfect vehicle in the future!

January 10, 2025

Great service…. excellent customer service. Were finished with the service early and cleaned up after the service…. Great customer service… very polite and friendly… More

by BARBHOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience! Our team takes pride in delivering excellent service and maintaining a friendly atmosphere. Your feedback motivates us to keep up the great work. Thank you for sharing your thoughts!

January 10, 2025

Everything was done perfectly and they even replaced my battery, which was unexpected. Thank you. More

by Kevinwhitaker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks, Kevin! We’re thrilled to hear everything went smoothly and you appreciated the battery replacement. Your satisfaction is our priority, and we look forward to serving you again in the future!

January 10, 2025

Service was. Fast and everyone involved was great to deal with. Everything done in a timely manner . More

by PTCOLLINS2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Alan
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with our team. Timeliness and excellent service are our top priorities, and it’s rewarding to know we hit the mark for you. We appreciate your feedback!

January 10, 2025

Awesome service! Working with Chris Bates was great, he was understanding and addressed my concernes. Thanks Chris More

by JJLENTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Report | Print
Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Chris. Our team always strives to provide excellent service, and it’s wonderful to know we met your expectations. Looking forward to serving you again!

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