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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,096 Reviews

1,096 Reviews of Superstition Springs Lexus - Service Center

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November 13, 2024

I can always depend on quality service and very friendly and polite customer service. Thank More

by Alsie Snelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Nov 14, 2024 -

Superstition Springs Lexus responded

Hi Alsie, thank you for your fantastic review! We're thrilled to hear you consistently enjoy our quality service and friendly team. Your support means a lot to us, and we look forward to serving you again soon!

November 13, 2024

Dealing with Shane Hicks is always a pleasure - He’s the best service manager I’ve ever worked with More

by tcmcweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear about your positive experiences with Shane. Our team works hard to provide top-notch service, and your feedback means a lot to us. We look forward to serving you again!

November 13, 2024

Brent the gm and Alan are amazing people would recommend this dealership to anyone even family. More

by Kirk85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent and Alan
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Nov 14, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Brent and Alan. Your recommendation means a lot to us, and we can’t wait to welcome your family and friends to our dealership!

November 13, 2024

I enjoy working with Shane. He is knowledgeable, cordial, and very thorough. The experience is always pleasant. More

by DRPARTRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in Service
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Nov 14, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that your experience with Shane has been so positive. Our team strives to provide knowledgeable and enjoyable interactions, and it's great to see that reflected in your feedback!

November 13, 2024

Chris was very attentive and helpful. Went above and beyond the call of duty. My car was in great hands! More

by ELIZA804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 14, 2024 -

Superstition Springs Lexus responded

Eliza, we’re thrilled to hear about your positive experience with Chris! Our team strives to provide excellent service, and it’s great to know he made such an impact. Thank you for sharing your feedback!

November 12, 2024

Great service. We went to eat while they worked on my vehicle. They took us to restaurant and picked us up!! More

by JOENITANU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 13, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic review! We're thrilled to hear you enjoyed our service and the convenience we provide. It’s our pleasure to ensure you have a great experience while your vehicle is in our care!

November 12, 2024

Superstition Springs has taken amazing care during the purchase process and with all of my service needs. They guided me through a sress free purchase at the height of COVID, when nothing was easy. Their More

by TRACYCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Superstition Springs Lexus responded

Thank you, Tracy! We're thrilled to hear about your positive experience with Superstition Springs. Our team strives to provide exceptional service, especially during challenging times. Your feedback means a lot to us, and we appreciate your trust in us for your automotive needs!

November 11, 2024

Service was great, the wait was not long plus the car got a nice wash. More

by Lavaughn_watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 12, 2024 -

Superstition Springs Lexus responded

Thanks, Lavaughn! We’re thrilled to hear you enjoyed the service and the speedy wait time. Keeping your car looking great is our priority. We appreciate your feedback and hope to see you again soon!

November 11, 2024

This is a very good dealership. It is clean, friendly, and they help you in any way they can. More

by armorales2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Nov 12, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with us. Our team works hard to create a welcoming environment, and your feedback means a lot. We look forward to seeing you again soon!

November 11, 2024

Easy to work with. Easy to find an appointment time. Great at communicating throughout. Would go back again. More

by GREGTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if names
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Nov 12, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with us. Our team works hard to ensure everything runs smoothly, so it's fantastic to know our efforts paid off. Looking forward to seeing you again soon!

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