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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,096 Reviews

1,096 Reviews of Superstition Springs Lexus - Service Center

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November 14, 2024

It is dependable and easy to deal with. Work is always done on time or eatlier. More

by Krichshirl@yahoo.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear that you find us dependable and easy to work with. Meeting deadlines is a top priority for us, and your feedback motivates us to keep delivering great results. We appreciate your support!

November 14, 2024

Not only did Phil treats me with respect and professionalism, but he demonstrates knowledge of the issues in question More

by ijmelendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We’re thrilled to hear about your positive experience with Phil. Our team strives for professionalism and expertise, and it's great to know we hit the mark. We appreciate your support and look forward to serving you again!

November 14, 2024

Excellent service by the Lexus team. They take care of their customers with lot of grace. I am extremely happy with their services. More

by rkondury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHAINE
Nov 15, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you had such a positive experience with our team. Providing excellent service is our priority, and your kind words truly motivate us. We look forward to serving you again!

November 14, 2024

Would’ve given them six stars, but although the cookies were tasty, they were cold. More

by CARKING.Z45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome review! We're thrilled you enjoyed the cookies. We appreciate your feedback about the temperature and will work on that. Your support means a lot to us!

November 14, 2024

He took care of us. He helped us negotiate our good price. He was very patient More

by CHIAOCHUNGH
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Everyone is always very helpful in the service dept as well as the sales dept. Thank you More

by MALPRANN
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your positive experience with our service and sales teams. Your support means a lot to us, and we look forward to assisting you again in the future!

November 14, 2024

Brought car in for a warranty issue. Was told extended warranty did not cover it. We called the warranty company ourselves and it turns out it IS covered. Took 3 week ls because lexus di More

by chris.prodanov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 18, 2024 -

Superstition Springs Lexus responded

We understand how frustrating it must have been to face delays, miscommunication, and concerns about the condition of your vehicle upon its return. This is certainly not the level of service we aim to provide. To ensure that your concerns are fully addressed, we encourage you to reach out directly to our Service Director, Mike McGee, at customerrelations@sslexus.com.

November 14, 2024

Always a pleasure dealing with Phil zito and your staff Your sales rep Lori Costello gave me valuable information. Keep up the good work. More

by cathymccorkell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Superstition Springs Lexus responded

Thank you, Cathy! We're thrilled to hear you had a great experience with Phil and Lori. Your feedback motivates us to keep delivering excellent service. We appreciate your support and look forward to serving you again soon!

Nov 15, 2024 -

Superstition Springs Lexus responded

Thank you, Cathy! We're thrilled to hear you had a great experience with Phil and Lori. Your feedback motivates us to keep delivering excellent service. We appreciate your support and look forward to serving you again soon!

November 13, 2024

He was very pleasant and helpful and got me in promptly for a new battery. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only
Nov 14, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback, David! We’re thrilled to hear you had a great experience and that our team was able to assist you promptly. Your satisfaction is our priority, and we look forward to helping you again in the future!

November 13, 2024

Chris Bates was very helpful. He take care the customer excellent services. Thank you very much. Good work More

by hoangnguy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates. Super excellent
Nov 14, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Chris provided you with excellent service. Our team always aims to deliver the best experience possible, and your feedback motivates us to keep up the great work!

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