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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,096 Reviews

1,096 Reviews of Superstition Springs Lexus - Service Center

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November 15, 2024

Service representative was personal & efficient. Gave me a loaner with excellent explanation of difference from my Lexus. Work was completed in the time.frame I was told. Service seems to be fine. More

by DEBMUCKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a positive experience with our service team. It's great to know the loaner and explanations helped you feel comfortable. We appreciate your feedback and look forward to serving you again!

November 15, 2024

Friendly customer service oriented and they have been very a comodating regarding my needs. They also answer my questions. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane hicks
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thanks for your kind words, Steve! We're thrilled to hear that our team has been accommodating and helpful. Your feedback means a lot to us as we strive to provide the best experience possible. We look forward to serving you again!

November 15, 2024

Great service, my service advisor is always looking out to what’s best for my automobile. More

by BRUCEBOGUCKI1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Bruce! We're thrilled to hear that your service advisor is consistently providing top-notch care for your automobile. Your satisfaction means the world to us, and we're here to keep you and your vehicle in great shape!

November 15, 2024

Everyone at Superstition springs Lexus was helpful and courteous! I received help immediately & my service check was done quickly!! More

by Louie Jaskulka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron,Lyons
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience, Louie! We're thrilled to hear that our team made your visit smooth and efficient. Providing excellent service is our priority, and your feedback means a lot to us. We look forward to seeing you again soon!

November 14, 2024

Jacob Brightman and text support service tech. made sure it was a great experience. Thank you More

by RNT0
Recommend Dealer
Yes
Employees Worked With
We didn’t work with any of these dept.
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback! We're thrilled to hear that Jacob and our tech support team provided you with a great experience. Your satisfaction means a lot to us, and we look forward to serving you again!

November 14, 2024

I really appreciated the fast service I received when my battery died. The roadside assistance came quickly and the dealer took me in right away and put in a new battery. I couldn’t have asked for better ti More

by hchart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not aware
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback! We’re thrilled to hear you had such a positive experience with our roadside assistance and service. Your satisfaction is our priority, and we’re here to help whenever you need us.

November 14, 2024

A previous service manager attempted to upsell work to be done. I felt completely insulted by the reason for ac service. Jake spoke with me for some time and offered the apology for the attempted upsell More

by Terryinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Nov 15, 2024 -

Superstition Springs Lexus responded

We appreciate your feedback! It’s great to hear that Jake took the time to address your concerns. We strive for transparency and customer satisfaction, so your experience means a lot to us. Thank you for your support and for sharing your thoughts!

November 14, 2024

Had great service. Phil always takes good care of me. Thank you. Waiting is no problem. More

by ROSENKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Soto
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear you had a great experience with Phil. Our team strives to provide excellent service, and your feedback means a lot to us. Looking forward to your next visit!

November 14, 2024

It was a pleasant experience. Kaleb and Greg were very personable and enjoyable to work with. More

by CATHERINE.ARVIZU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Catherine! We're thrilled to hear you had a pleasant experience with Kaleb and Greg. Our team strives to create enjoyable interactions, and your kind words mean a lot to us! Looking forward to serving you again soon.

November 14, 2024

Everyone and everything is great and I will be back to bring my car for service More

by cyndi_israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome review, Cyndi! We're thrilled to hear you had a great experience. We look forward to seeing you again for your car service!

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