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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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November 19, 2024

The dealership was very helpful, they got me in and out quickly and were very thorough! More

by sina.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with us. Our team always strives to provide efficient and thorough service. Your feedback means a lot to us!

November 19, 2024

Very attentive and welcoming. Great service. Will definitely come back again. Everyone was very helpful. More

by SMITHNK3722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks for your wonderful feedback! We're thrilled to hear you had such a positive experience with our team. Your support means a lot to us, and we can't wait to welcome you back soon!

November 17, 2024

We found the service to great and the time to completed the service was done well ahead of 2 Hr the advisor had advised. More

by PETEADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Pete! We're thrilled to hear you were pleased with our service and the quick turnaround. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

November 17, 2024

This is the second time I've been asked to submit a review. I'm not giving as complete of a review as the first one and If I'm sent a third request, I shall ignore it. More

by sandymarcantelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
que
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you for your feedback! We’re glad to hear you enjoyed your experience. We appreciate your insights on review requests and will take them into consideration. Your satisfaction is important to us!

November 16, 2024

Service was done on time. Staff was friendly and professional. Our service advisor,Myron, always takes good care of us and communicates well with us. More

by lcshufelt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear that Myron and our team provided you with timely and friendly service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

November 16, 2024

Always on time and have great service writers. Car wash after the service couldn't be a better experience at any dealership! More

by Lexus 300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zitto in service
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service team and enjoyed the car wash. We strive for excellence and appreciate your feedback!

November 16, 2024

My advisor was great! Everyone in the service department were ready to help with my needs. I like the texting feature that keeps you updated as you wait for your vehicle. More

by Rebecca M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you, Rebecca! We’re thrilled to hear you had a great experience with your advisor and our service team. It's fantastic that you enjoyed the texting feature—keeping you informed is important to us. We look forward to helping you again!

November 16, 2024

Alan at Superstition springs Mesa is very kind and helpful! Dealership car maintenance is more than 3rd parties but I do like the loner car while servicing and convenience of calling Alan when my car More

by NSHREEVE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experience with Alan at Superstition Springs Mesa. Providing excellent service and convenience is our top priority. We appreciate your support and look forward to continuing to assist you with all your car maintenance needs!

November 16, 2024

I’ve always found the customer is top priority Everything is done in a timely manor with no negative issues. More

by thedesertduo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech. Myron
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience. Prioritizing our customers is key for us, and it’s great to know our efforts are appreciated. Your support motivates us to keep delivering top-notch service!

November 15, 2024

Awesome place to have your car serviced and the service writer is phenomenal to work with. More

by HARRY.LIBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Nov 18, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Harry! We're thrilled to hear you had a great experience and that our service writer made a positive impact. We look forward to welcoming you back for your next service!

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