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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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November 20, 2024

Very responsive and efficient. Provided a loaner vehicle as needed. Have always been satisfied there. More

by JHARTHUN410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hicks in Service Dept
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Nov 21, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our service and appreciated the loaner vehicle. Your satisfaction is our priority, and we look forward to serving you again!

November 20, 2024

Excellent work done on time. Myron was very congenial, responsive and informed. The other staff were very cordial as well. More

by ksisco2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Nov 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Myron and the team made a positive impact with their responsive and friendly service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

November 19, 2024

It is always a pleasure to come to the service center. Phil is so great and I feel like I can trust him. It’s difficult for females sometimes to have their car serviced because they feel like they’re bein More

by gwhe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vito
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your positive experience with Phil and our service team. Building trust and providing a comfortable environment for all our customers is a top priority. We appreciate your support and look forward to seeing you again soon!

November 19, 2024

Very efficient & courteous. Friendly environment & excellent service. I am a Lexus customer for years & more to come. More

by devibarua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you appreciate our efficient and friendly service. It's great to have loyal customers like you, and we look forward to serving you for many more years to come!

November 19, 2024

Customer service was good. Those receiving the cars when pulling into the service area could be more professional. More

by BRADLEY828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback, Bradley! We're glad to hear you had a good experience with our customer service. We appreciate your input on professionalism and will work to ensure our team meets your expectations. Your insights help us improve!

November 19, 2024

Everyone was polite and helpful, and service met my schedule. Healthy snacks would be a plus! More

by JIMMURPHY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear our team made your experience enjoyable. We appreciate your suggestion about healthy snacks—it's definitely something we’ll consider as we strive to improve! Looking forward to your next visit!

November 19, 2024

All service was impeccable and greatly appreciated. ’ If needed a new car would definitely choose Superstition Lexus again. More

by WENSTA213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had such a positive experience with us. Your satisfaction means a lot, and we look forward to helping you again in the future. Enjoy your new car!

November 19, 2024

My mechanic Robert is very thorough, knowledgeable and kind!! Myron is thoughtful and professional. Great team! More

by jel1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear that Robert and Myron made such a positive impression. Our team takes pride in delivering great service, and your feedback motivates us to keep it up! We appreciate your support!

November 19, 2024

They are always very helpful and keep me informed as to any service that may be needed before they proceed. More

by monjaburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 20, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear you find our team helpful and informative. Keeping our customers updated is a priority, and we appreciate your support. Looking forward to continuing to serve you!

November 19, 2024

Answered all of the questions that I had. Shane was very helpful. Received prompt service. More

by AZ_TERRELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Nov 20, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear that Shane provided you with prompt and helpful service. Your satisfaction means a lot to us, and we’re here to assist whenever you need. Looking forward to serving you again!

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