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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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November 21, 2024

Jake was responsive to my concerns and happily performed what needed to be done with my car. More

by SARAHPCOLBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake - Service Advisor
Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience, Sarah! We're thrilled to hear that Jake took great care of your concerns. Our team is dedicated to providing top-notch service, and it's wonderful to know we met your expectations. We appreciate your support!

November 21, 2024

The customer service team is great, very knowledgeable and professional in the field Work is complete and they are always very professional in their work More

by billfyfegc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer sevice
Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with our customer service team. Professionalism and knowledge are our top priorities, and it’s fantastic to know we delivered. Your feedback means a lot to us!

November 21, 2024

I enjoyed getting service done here. The service writer kept me informed of the progress of the service and was knowledgeable and friendly. More

by danpreszler
Recommend Dealer
Yes
Employees Worked With
Services
Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback, Dan! We’re thrilled to hear you had a great experience and appreciated our service writer's communication and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again!

November 21, 2024

Great customer service, very comfortable short wait time. Phil Zito was very pleasant and professional as always. More

by suzan_franz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Zito.- Service Advisor
Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Suzan! We're thrilled to hear you had a great experience with our customer service and that Phil made a positive impression. Your comfort and satisfaction are our top priorities!

November 21, 2024

Adviser Shane Hicks did excellent job with me allways and gave me good insight about Lexus I have More

by SOOWANLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
2.0
This rating includes all reviews, with more weight given to recent reviews.
Salma Albashir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with Shane! His insights about Lexus are truly valuable. Thank you for sharing your positive feedback!

November 20, 2024

Great job! Very knowledgeable and accommodating. Delivered my vehicle on time and within their estimate of cost. More

by bob.chapman60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Bob! We're thrilled to hear that you had a great experience with us. Our team works hard to ensure timely delivery and accurate estimates, so your feedback means a lot. Looking forward to serving you again!

November 20, 2024

Appreciate Superstition Springs for their Lexus quality service. Just please leave my seat alone next time More

by MESAKOHLHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 21, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed our Lexus quality service. We appreciate your feedback about the seat adjustment and will ensure we take extra care next time. Looking forward to your next visit!

November 20, 2024

Quality service. Extremely satisfied. thank you very much. Answered all my questions and took great care of my vehicle. More

by hilguidry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin. Also service department
Nov 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience and that our team took great care of your vehicle. Your satisfaction means a lot to us!

November 20, 2024

Mr. Phil Zito, is the best, got me in and out as always, fast turn around. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Zito
Nov 21, 2024 -

Superstition Springs Lexus responded

Thanks, Johnny! We’re thrilled to hear about your positive experience with Mr. Phil Zito. Our team strives for efficiency, and it’s great to know you appreciated the fast turnaround. We look forward to serving you again soon!

November 20, 2024

Nothing can beat the first class service treatment I received at Superstitious Lexus. Phil made sure I understood all being done. More

by GOSUEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil in service
Nov 21, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that you received first-class service from Phil. Our team is dedicated to ensuring every customer feels informed and valued. We look forward to seeing you again soon!

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