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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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November 22, 2024

Awesome experience with Service Manager Jake Brightman and the whole team at Lexus Superstition Springs Service department. Can’t recommend them enough for servicing your Lexus, thanks guys! More

by EWOOD32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman, Brent Adkisson
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic feedback! We're thrilled to hear about your awesome experience with Jake and the team. Your recommendation means a lot to us. We look forward to serving you again soon!

November 22, 2024

Been coming there for 10 years. Lobby way busier than ever. Lots of seating but little ambiance. Used to enjoy doughnuts…too many people to serve now. More

by SCHANGAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/Myron
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We appreciate your loyalty over the years. We're glad to hear you enjoy our seating, though we understand the busy atmosphere can be overwhelming. We'll work on enhancing the ambiance to improve your experience. Your input means a lot to us!

November 22, 2024

Satisfied with my service and the individual employees that provided my service. Would recommend this dealership More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thank you for your feedback, Christine! We’re thrilled to hear you were satisfied with our service and team. Your recommendation means a lot to us. We’re always here to help if you need anything in the future!

November 22, 2024

Everything everything went as planned. Shane did a great job getting my repair lined up More

by AHENDERSON311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane hicks
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear everything went smoothly and that Shane provided excellent service. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to assisting you again!

November 22, 2024

Service was organized efficient and professional Great communications as to service concerns on our inspection. More

by CBS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with our service. We pride ourselves on professionalism and communication, so your feedback means a lot. Looking forward to assisting you again in the future!

November 22, 2024

Mylan was s little overbearing. Nice man but he tried too hard to be bive. More

by Yini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 26, 2024 -

Superstition Springs Lexus responded

Our goal is always to provide a balanced and comfortable experience, and we apologize if that wasn't the case during your visit. If you'd like to discuss your experience further, please feel free to reach out to our General Manager, Brent Adkisson, at customerrelations@sslexus.com.

November 21, 2024

We were for installation of clear shield. We were given a loaner for duration. As. Gas see can tell everything went right. More

by DOUG.HILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Doug! We're thrilled to hear the installation went smoothly and that you appreciated the loaner. Your satisfaction is our priority, and we’re glad we could help. Looking forward to serving you again!

November 21, 2024

I would recommend superstitious spring Lexus service department they are very informative of any issues with your vehicle top notch service More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Hicks
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Nov 25, 2024 -

Superstition Springs Lexus responded

Valerie, thank you for your kind words about our service department! We're glad to hear you found our team informative and helpful. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service for you.

November 21, 2024

Good service, Alan Rogers did a great job, with our service with the car. Loaner car was good More

by ANDRRE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers did a good job
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Alan provided great service and that you enjoyed the loaner car. Your satisfaction means a lot to us, and we look forward to serving you again!

November 21, 2024

Myron was great. He was flexible when I missed my earlier appointment due to a work emergency. He may be the nicest guy on the planet. The service is always great at More

by CHRISORMISTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
Report | Print
Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks, Chris! We’re thrilled to hear Myron made your experience smooth and positive. We're committed to providing top-notch service, and it's great to know you can always count on us for your vehicle's needs. We look forward to seeing you again soon!

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