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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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November 26, 2024

Excellent and quick service from my representative through the work being completed in a timely manner. More

by SMINGO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Nov 27, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had an excellent experience with our team. Timeliness and great service are our priorities, and it’s wonderful to know we hit the mark for you. We appreciate your feedback and look forward to serving you again!

November 26, 2024

Great and friendly staff. Work is done very fast and the dealership has many courteous options while waiting. More

by Fgbay67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear that you had a positive experience with our team. We strive to provide quick and courteous service, and it's great to know you appreciated the options while you waited. Your feedback means a lot to us!

November 26, 2024

Phil has been my service advisor for 15 years. He is always willing to work with me. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 27, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Jack! We're thrilled to hear about your positive experience with Phil. His commitment to excellent service truly makes a difference, and we appreciate your loyalty over the years. Looking forward to continuing to serve you!

November 25, 2024

I always receive wonderful service at Superstition Springs Lexus. I’m greeted promptly, wait in a pleasant reception area, and my service rep, Phillip explains what needs to be done and I’m advised if More

by Orelax4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip is the BEST service representative! I give him a 10 +
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Nov 26, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We’re thrilled to hear you consistently enjoy our service and that Phillip takes great care in keeping you informed. We look forward to welcoming you back for your next visit!

November 25, 2024

Great customer service, also very attentive on details about the vehicles I was looking for. More

by JPGALVATRON36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
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Nov 26, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a fantastic experience with our customer service and that our team was able to assist you with your vehicle details. Your feedback motivates us to keep delivering great service!

November 25, 2024

Always grateful for Phillip and his help in service! !!!! Feels great to trust someone like we do Phillip!!! More

by KENMONALANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service
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Nov 26, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experience with Phillip! Trust is essential, and it’s great to know he’s made such a positive impact. Thank you for taking the time to share your thoughts!

November 24, 2024

Considerate, courteous, informative clearly explained service. Dito doto dito tito dito dito dito dito dito. More

by lybesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charm
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you found our service clear and informative. Your support means a lot to us, and we look forward to continuing to provide you with great experiences!

November 24, 2024

I always gave the best customer service and an appointment that works for me. They go ver everything and never try to over sell anything. More

by 77khart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback! We’re thrilled to hear you had a great experience with our customer service and appreciate our honest approach. Your satisfaction is our priority, and we look forward to seeing you again soon!

November 23, 2024

Phil was great, efficient, and very pleasant to deal with. Blah Blah Blah Blah Blah More

by SARAH72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks, Sarah! We're thrilled to hear about your positive experience with Phil. We pride ourselves on efficiency and great customer service. Your feedback motivates us to keep delivering the best!

November 23, 2024

Incredibly amazing Team of professionals! From Brent to Easton to Mike M. - best of the best in the auto dealership! Extremely courteous, accommodating, and exemplary treatment of clients! Th More

by RMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McGee
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thank you for the wonderful feedback! We're thrilled to hear that our team made such a positive impact on your experience. We take pride in providing exceptional service and will be sure to share your kind words with Brent, Easton, and Mike M. Looking forward to seeing you again!

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